Fundraising Administrator – Donor Care & Data (Hybrid)

Royal Flying Doctor Service; Melbourne; Hybrid; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Office Closure Leave days (5 per year)

Employee Assistance Program (EAP)

Salary packaging to reduce taxable pay

Fitness passport discount

Discounted private health insurance

Flexible work arrangements (work from

Parental leave benefits

Job summary

Royal Flying Doctor Service in Melbourne is seeking a Fundraising Administrator to support donor care and fundraising operations. Based in Collins Street, you will maintain donor records, process donations, and support reporting to ensure successful programs.

You will handle enquiries, assist communications with supporters, and work within the Fundraising and Partnerships directorate in a hybrid setup.

Qualifications

• Experience in an administrative, customer service or fundraising support role.
• Strong organisational and data-management abilities.
• Professional written and verbal communication with a supporter focus.

Responsibilities

• Maintain accurate donor and fundraising records across systems.
• Process donations and related documentation accurately.
• Support donor communications through database updates and list management.
• Respond to enquiries from supporters, stakeholders and staff.
• Assist with fundraising reporting, reconciliations and data quality checks.
• Provide admin support to the Fundraising and Partnerships team.
• Coordinate with suppliers and service providers for fundraising activities.
• Contribute to continuous improvement of processes and workflows.

Skills

Administrative experience

Customer service

Fundraising support

Organisational skills

Communication

Tools

Microsoft Office

Database systems

Job description

Royal Flying Doctor Service in Melbourne is seeking a Fundraising Administrator to support donor care and fundraising operations. Based in Collins Street, you will maintain donor records, process donations, and support reporting to ensure successful programs.

You will handle enquiries, assist communications with supporters, and work within the Fundraising and Partnerships directorate in a hybrid setup.