Donor Data & Processing Specialist

St Vincent de Paul Society Victoria; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Flexible work options

Supportive culture

Purpose-led work

Job summary

St Vincent de Paul Society Victoria is seeking a Donor Processing & Data Coordinator in Box Hill to join our fundraising team. This hybrid, full-time ongoing role focuses on processing donations, maintaining donor records in Microsoft Dynamics, and coordinating month-end reconciliations.

You will collaborate with Fundraising, Philanthropy and Finance to ensure data quality, deliver accurate reporting, and support a positive donor experience.

Qualifications

• Experience in high-volume donation or financial processing.
• Experience with CRM/database and Microsoft Dynamics.
• Strong data quality and reconciliation skills.
• Advanced Excel and large dataset handling.

Responsibilities

• Donation Processing: Accurately process donations across multiple fundraising channels.
• CRM Management: Maintain donor records and ensure data integrity within Microsoft Dynamics.
• Financial Reconciliation: Coordinate month-end reconciliations and resolve discrepancies.
• Donor Administration: Manage donation receipting, acknowledgements and enquiries.
• Data Quality & Reporting: Maintain database accuracy, data cleansing and prepare reports.
• Process Improvement: Identify opportunities to improve efficiency, accuracy and workflows.
• Stakeholder Collaboration: Work with Fundraising, Finance and other teams to support seamless operations.

Skills

High-volume processing

CRM data management

Data quality

Financial reconciliations

Excel

Stakeholder engagement

Attention to detail

Communication

Tools

Microsoft Dynamics

Job description

St Vincent de Paul Society Victoria is seeking a Donor Processing & Data Coordinator in Box Hill to join our fundraising team. This hybrid, full-time ongoing role focuses on processing donations, maintaining donor records in Microsoft Dynamics, and coordinating month-end reconciliations.

You will collaborate with Fundraising, Philanthropy and Finance to ensure data quality, deliver accurate reporting, and support a positive donor experience.