Fundraising Coordinator

Royal Flying Doctor Service; Melbourne; Hybrid; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Office closure leave

Employee Assistance Program

Salary packaging

Fitness passport

Discounted private health insurance

Flexible work from home

Purchased leave

Parental leave

Job summary

Royal Flying Doctor Service – Melbourne VIC is seeking a Fundraising Coordinator - Single Giving to drive multi-channel donor campaigns, from planning to reporting, across direct mail, email, SMS and social media. The role collaborates with internal teams and external partners to grow supporter engagement and fundraising revenue.

Based in our Collins Street office with hybrid arrangements, you will manage data, campaigns, budgets and reporting while delivering donor-focused outcomes and ensuring

Qualifications

• Experience in fundraising, marketing, or campaign coordination.
• Experience coordinating multi-channel campaigns across direct mail, email, SMS, social media.
• Strong project management and stakeholder engagement abilities.
• Excellent written and verbal communication with data-driven mindset.
• Proven ability to manage budgets and reporting.

Responsibilities

• Coordinate delivery of single giving campaigns across direct mail, email, SMS, social media and search.
• Support donor acquisition and renewal strategies to grow engagement and revenue.
• Manage campaign planning, execution, tracking and reporting.
• Coordinate merchandise fundraising activities, supplier management, product sourcing, and online store admin.
• Monitor performance, analyze results and identify optimization opportunities.
• Work with internal stakeholders to ensure accurate data, delivery and reporting.
• Assist with budget monitoring, expenditure tracking and financial administration.
• Respond to donor enquiries and maintain accurate supporter information in the CRM.

Skills

Campaign coordination

Multi-channel campaigns

Project management

Stakeholder engagement

CRM usage

Analytical thinking

Education

Experience in fundraising or marketing roles

Tools

CRM systems

Reporting tools

Job description

Royal Flying Doctor Service – Melbourne VIC

• Work for Australia's most trusted and iconic charity
• Access to salary packaging options to reduce your taxable income

About Us

When people talk about the Flying Doctor, thoughts generally turn to red-bellied planes undertaking rescue missions in the Outback. However, the current Victorian story is one that reflects today's challenges for people living in remote and rural communities across the state. While we do still transport people by air and by road, this work is complemented by a range of primary health services that address the most common issues people living in country Victoria face when accessing health care.

About the Role

The Fundraising Coordinator - Single Giving supports the delivery of donor acquisition and renewal campaigns across a range of fundraising channels, including direct mail, email, SMS, social media and search. The role coordinates campaign planning, execution, reporting and optimisation to help grow supporter engagement and fundraising revenue. Working closely with internal teams and external partners, the position ensures campaigns are delivered efficiently, on time and with a strong donor focus. Based in our Collins Street office, this role offers hybrid working arrangements and opportunities to contribute to the ongoing success of RFDS Victoria's fundraising programs

Key responsibilities include but not limited to:

• Coordinate the delivery of single giving fundraising campaigns across direct mail, email, SMS, social media and search channels.
• Support the implementation of donor acquisition and renewal strategies to grow supporter engagement and revenue.
• Manage campaign planning, execution, tracking and reporting to ensure successful outcomes.
• Coordinate merchandise fundraising activities, including supplier management, product sourcing and online store administration.
• Monitor campaign performance, analyse results and identify opportunities for optimisation and growth.
• Work closely with internal stakeholders to ensure accurate data selection, campaign delivery and reporting.
• Assist with budget monitoring, campaign expenditure tracking and financial administration.
• Respond to donor enquiries and maintain accurate supporter information within the CRM.

To be successful, you will need:

• Demonstrated experience in fundraising, marketing, campaign coordination or a similar role.
• Experience coordinating multi-channel campaigns across direct mail, email, SMS, social media and digital platforms.
• Strong project management skills, with the ability to manage competing priorities and meet deadlines.
• Excellent written and verbal communication skills, with a strong focus on stakeholder engagement.
• Strong analytical and problem‑solving abilities, with confidence interpreting campaign performance data.
• Experience using CRM systems, digital marketing platforms and reporting tools.
• A proactive attitude, with the ability to work independently and take initiative.
• A collaborative approach and a passion for delivering supporter‑focused fundraising outcomes.
• Satisfactory completion of safety screening including a current Working with Children’s Check, National Police Check, and the right to work in Australia.

What working at RFDS can offer you:

• Five non-accruable Office Closure Leave days each year
• Employee Assistance Program (EAP)
• Access to salary packaging options to reduce your taxable income
• Fitness passport - a discounted gym membership to gyms and pools that both you and your family can enjoy
• Access to discounted private health insurance
• Enjoy a full-time role with flexible work arrangements to work from home and at our Collins Street office, as well as options for purchased leave.
• Great parental leave benefits in addition to government parental leave.

Need more information?

For any enquiries, please email

Applications close on 4pm Wednesday 11 November 2026

Please note that we are unable to accept late applications, or applications submitted via email.

We aim to fill vacancies as quickly as possible. This means that we will close advert as soon as we have found the right candidate, and this may be before the published closing date. We would therefore advise interested applicants to apply as early as possible.

The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities.