Function and Events Sales Coordinator

Cloudland; City of Brisbane; On-site; AUD 60,000 - 90,000; Full time

Job summary

Cloudland in Brisbane is seeking a dynamic Events Sales professional to identify, contract and convert function leads while coordinating bookings across all markets. You will manage client inquiries, host events, prepare run sheets, and liaise with accounts on deposits and payments.

Strong communication, negotiation, and multitasking abilities are essential, with flexibility for evenings, weekends, and public holidays.

Qualifications

• Previous hospitality industry experience, particularly in meetings and events.
• Strong sales mindset with ability to identify and pursue new client opportunities.
• Proficiency in MS Office and event management software is desirable.

Responsibilities

• Assist with email, phone and walk-in enquiries for private function bookings.
• Follow up outstanding function sales enquiries in a timely manner.
• Coordinate events and prepare detailed run sheets.
• Liaise with Accounts regarding deposits and final payments.
• Conduct site inspections and famil visits when required.
• Assist with hosting client functions and networking events when required.
• Maintain and update the function sales database, including client contact details and menu upgrades.
• Assist in the preparation of reports relevant to the development of function sales.
• Identify and pursue new client opportunities strategically.
• Attend relevant conferences and trade shows.

Skills

Sales

Event coordination

Negotiation

Communication

Multitasking

Tools

Microsoft Word

Outlook

Excel

Publisher

PowerPoint

Job description

As proud owners of a diverse range of venues including Cloudland, Empire Hotel, Valley Hops Rooftop & Brewery, The Warehouse and The Island Hotel, we require a dynamic and diverse team to facilitate the needs of our guests.

Our unique and stunning venues host a wide range of events, from intimate social gatherings to large-scale gala dinners, conferences and weddings.

The key responsibility of this role is to identify, contract and convert sales leads while coordinating event bookings across all industry markets.

Key Responsibilities

• Assist with email, phone and walk-in enquiries for private function bookings
• Follow up outstanding function sales enquiries in a timely manner
• Coordinate events and prepare detailed run sheets
• Liaise with Accounts regarding deposits and final payments
• Conduct site inspections and famil visits when required
• Assist with hosting client functions and networking events when required
• Maintain and update the function sales database, including client contact details and menu upgrades
• Assist in the preparation of reports relevant to the development of function sales
• Identify and pursue new client opportunities strategically
• Attend relevant conferences and trade shows
• Previous experience within the hospitality industry, particularly in meetings and events
• Proficiency in Microsoft Word, Outlook, Excel, Publisher and PowerPoint
• Strong communication and negotiation skills
• Ability to manage competing priorities and meet deadlines
• Flexibility to work evenings, weekends and public holidays when required
• Experience with event management software is highly desirable
• A positive ‘can-do’ attitude with the ability to work collaboratively within a team
• Highly organised with strong attention to detail and the ability to multitask
• Recent experience within the events and/or tourism industry
• A vibrant personality, professional presentation and strong client focus
• Proven ability to achieve established sales targets
• Self-motivated, results-driven and able to work autonomously in an office environment

Above all, the successful candidate will be a proactive self-starter who can respond quickly to opportunities while driving new business and maintaining strong client relationships.

We are an equal opportunity employer and encourages applications from people of diverse backgrounds.