Business Development Manager (Events)

Club Helensvale; Gold Coast City; On-site; AUD 60,000 - 75,000; Full time

Job summary

Club Helensvale is seeking a hands-on Events professional to source function and event business, liaise with clients, and coordinate seamless event delivery.

The role requires building strong client relations, conducting room shows, and overseeing setup, service and staff performance to uphold the club’s high standards.

Qualifications

• Experience in sourcing and selling event functions.
• Strong client-relations and liaison skills.
• Ability to coordinate room shows and event logistics.
• Excellent communication and responsiveness.

Responsibilities

• Source function and event business for Club Helensvale.
• Liaise with clients and prepare function proposals.
• Conduct room shows to potential clients.
• Coordinate event setup and service with staff.
• Identify sales opportunities through new ideas and promotions.
• Respond to enquiries promptly and professionally.
• Coordinate event needs with Operations Manager.
• Discuss food service requirements with Executive Chef.
• Deliver high standards of customer service to uphold club reputation.
• Work with Function’s Supervisor and Attendants.
• Oversee event operations to ensure quality control.
• Address customer feedback per club guidelines.
• Support with administration duties when needed.
• Assist with room setup and break downs (furniture moves).
• Maintain understanding of function and events processes.
• Ensure full shift availability, including weekends.

Skills

Sales

Client relations

Event coordination

Communication

Tools

Online booking systems

Invoicing software

Job description

Club Helensvale is a thriving community club, providing high-quality dining, entertainment, sporting and function facilities, for our members, guests and visitors.

Careful, this role is different!

We are looking to fill a unique position in our Event’s Department, with a broad criterion. Whilst the focus will be on sourcing business, other areas include - building client relations, room shows, actioning enquiries, administration, and making sure that our functions are seamless!

This position is fulltime salary and is very hands on. Rolling up the sleeves and helping to set an event could be in the job description. The candidate will need to work a variety of shifts and will suit someone that likes a fast pace, has multi skill talents, a flair for creative ideas and is a strong “people person”.

• Source function and event business
• Liaise with clients and put together function proposals
• Conduct room shows to potential clients
• Oversee aspects of event set up and service
• Increasing sales opportunities through new ideas and promotions
• Respond to function enquiries in a prompt, professional manner
• Liaise with Operations Manager to coordinate events needs as required
• Communicate with Executive Chef regarding food service requirements
• Offer a high standard of customer service to match the high standard of our reputation
• Work with Function’s Supervisor and Function Attendants
• Oversee event operations to ensure staff are performing their jobs to Club standards.
• Respond to customer feedback in accordance with Club guidelines.
• Support Functions Manager with administration duties when required
• Assist with room set ups and break downs (including moving furniture)

Additional requirements

• Function and Events understanding
• Full shift availability, including weekends
• A sound understanding of online booking systems
• Administrative skills (invoicing, spreadsheet, emails)

This is not your average BDM role. For further information and enquiries please contact