Event Sales Executive

Hyatt Regency Sydney; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

12 complimentary nights after 90 days

Discounted accommodation for staff

Rewards and recognition programs

Learning and development opportunities

Uniform provided

Discounted city parking

International career opportunities

Job summary

Hyatt Regency Sydney is seeking an energetic Events Sales professional to maximise revenue across conferences, social and wedding events. You’ll build strong client relationships, upsell catering options, and manage proposals, contracts and deposits to secure bookings.

Working with our Senior Event Sales Manager, you’ll drive activity through calls and meetings, maintain the Envision/Opera PMS booking pipeline, and deliver exceptional service in line with Hyatt standards.

Qualifications

• Experience in a sales-based role within hotel/events is essential.
• Strong customer service and relationship-building skills.
• Full Australian working rights; ability to work full-time onsite Monday to Friday.

Responsibilities

• Manage a portfolio of accounts via phone calls, meetings, and site visits.
• Qualify and quote new events, upsell catering and upsell opportunities.
• Prepare personalized submissions for enquiries and adhere to 24-hour turnaround.
• Handle catering, social and wedding bookings, including proposals, contracts and deposits.
• Participate in promotions and entertainment activities as required.
• Maintain the Envision booking system and prospect previous and potential clients for future bookings.
• Meet or exceed targets as directed by the Director of Event Sales & Planning.

Skills

Relationship building

Sales calls

Upselling

Customer service

Tools

Opera PMS

Envision

Job description

At Hyatt, there’s a home for every stage of your career. We nurture curiosity and will help you learn new skills that support your personal and professional development. Here, doors are meant to be opened and horizons expanded. With us, you’ll discover a career you didn’t know existed. We continue to strive on building a safe, respectful and inclusive culture for our team members, guests, clients and community.

Benefits for working with Hyatt Include:

• After 90 days of service, 12 complimentary nights of accommodation globally with Hyatt (T&Cs apply)
• Discounted accommodation for associates as well as friend and family
• Rewards and recognition programs
• Learning and development opportunities
• Fully laundered uniform
• Discounted city parking
• The opportunity to join an international group with endless career opportunities

The Role:

Working closely with our Senior Event Sales Manager, you will be responsible for maximising total revenue potential across the event market segment which includes day conferences, social and short lead events. A strong focus will be placed on relationship building, daily sales calls with successful conversion, repeat business for existing clients and generating the acquisition of future business. You will ensure that a high level of client service is maintained throughout all aspects of the booking process, which fall within the hotel’s policies, procedures and brand standards.

Responsibilities Include:

• To manage an agreed allocated portfolio of accounts, through reactive sales activities such as phone calls and face-to-face meetings/site visits
• To qualify and quote new events, demonstrating confidence with upselling and converting catering revenue
• To prepare personalised submissions for all enquiries and leads and adhering to our 24-hour turnaround policy
• Manage the day-to-day administration of catering, social and weddings, including creating and sending proposals, contracts, and collecting deposit payments all within a set time frame – and following up accordingly
• To participate in promotional and entertainment activities as required
• To maintain Envision booking system, trace and then prospect both previous clients and potential clients to secure bookings for future events.
• To achieve established targets and goals as set by the Director of Event Sales & Planning

Our Ideal Candidate will possess:

• Experience in a similar sales-based role in the Hotel or Events industry - preferred
• Background in food & beverage events and catering –desirable
• Strong customer service focus and relationship building
• Experience using Opera PMS and Envision is desired
• Excellent organisational and time management skills
• Exceptional verbal and written communication skills
• Pride in personal presentation and grooming
• Goal driven and motivated to exceed targets
• Passion for the Events industry and desire to develop a career within the Sales environment
• Full Australian working rights and the availability to work full-time onsite Monday to Friday

Connect our customers with a new experience. Join Hyatt.