Full Time Supervisor - Petbarn Grafton

Animates; South Grafton; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Greencross discounts

Petbarn discounts

Career growth

Novated leasing

Workplace benefits

Health insurance

EAP access

Job summary

Petbarn in Grafton is seeking a full-time Supervisor to support the Store Manager and lead the team in delivering expert advice on health, nutrition and wellness products for pets.

You'll train staff, foster warm, genuine service, keep shelves stocked and help with sales, returns and large purchases while opening and closing duties and security tasks are performed.

We value a natural love for animals and people, two years in a high-volume retail setting, and a proactive, organized approach.

Qualifications

• At least two years' experience working with a high-volume retailer.
• Friendly, patient, and eager to help.
• Organised and detail-oriented.
• A natural love for animals and people.

Responsibilities

• Provide supervisory assistance to the Store Manager and Assistant Store Manager.
• Provide knowledgeable, caring advice on pet wellness products.
• Train and coach the store team to deliver service excellence and meet objectives.
• Keep the store organised and shelves well-stocked (some heavy lifting required).
• Assist with sales, returns, and large purchases.
• Open and close the store with associated security tasks.

Skills

People skills

Pet care knowledge

Job description

Location:Grafton - 548
Posted on:21 September 2026

At Petbarn, Australia’s speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! As a Full Time Supervisor at Petbarn Grafton, you’ll help pet parents make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

• Provide supervisory assistance to the Store Manager and Assistant Store Manager
• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Train and coach the store team to deliver service excellence, business objectives and best practice
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Responsibility of opening and closing the store with associated security tasks

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness
• Progression opportunities

About You:

• A natural love for animals and people
• At least two years' experience working with a high-volume retailer
• Friendly, patient, and eager to help
• Organised and detail-oriented

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across the Greencross network including Petbarn stores and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program and corporate health insurance
• Access to Employee Assistance Program and wellness resources, available 24/7 for yourself and your family

Be part of a company with a commitment to giving back to the community through the Petbarn Foundation

Please note that only shortlisted candidates will be contacted