Part Time Supervisor - Petbarn Castle Hill

Animates; Sydney; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Discounts across Greencross network

Novated leasing

Wellness resources 24/7

Career growth opportunities

Job summary

Petbarn Castle Hill is seeking a Part Time Supervisor (approximately 25 hours per week) to lead the team and deliver expert advice on pet wellness products. You’ll supervise, coach staff, and ensure a high standard of customer care while maintaining store standards and stock levels.

You will support the Store Manager, train teammates, and handle opening/closing duties. This role is ideal for someone passionate about pets, with retail experience and a friendly, proactive approach.

Qualifications

• Two years’ experience working with a high-volume retailer.
• Natural love for animals and people.
• Friendly, patient and eager to help.
• Organised and detail-oriented.

Responsibilities

• Provide supervisory assistance to the Store Manager and Assistant Store Manager.
• Provide knowledgeable, caring advice on pet wellness products.
• Build relationships with customers, offering warm, genuine service.
• Train and coach the store team to deliver service excellence, business objectives and best practice.
• Keep the store organised and shelves well-stocked, with some heavy lifting.
• Assist with sales, returns, and large purchases.
• Open and close the store and perform security tasks.

Skills

Customer service

Team leadership

Communication

Stock management

Job description

Location:Castle Hill - 228
Posted on:16 September 2026

At Petbarn, Australia’s speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! As a Part TimeSupervisor (approx. 25 hours per week) at Petbarn Castle Hill, you’ll help pet parents make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

• Provide supervisory assistance to the Store Manager and Assistant Store Manager
• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Train and coach the store team to deliver service excellence, business objectives and best practice
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Responsibility of opening and closing the store with associated security tasks

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness
• Progression opportunities

About You:

• A natural love for animals and people
• At least two years' experience working with a high-volume retailer
• Friendly, patient, and eager to help
• Organised and detail-oriented

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across the Greencross network including Petbarn stores and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program and corporate health insurance
• Access to Employee Assistance Program and wellness resources, available 24/7 for yourself and your family

Be part of a company with a commitment to giving back to the community through the Petbarn Foundation

Please note that only shortlisted candidates will be contacted