Part Time Sales Assistant - Petbarn Grafton

Petbarn; Grafton; On-site; AUD 28,000 - 34,000; Part time

Benefits offered by this job

Store discounts

Career growth

Wellness resources

Employee assistance

Job summary

Petbarn in Grafton is seeking a Part Time Sales Assistant to welcome pet parents and offer expert advice on health, nutrition, and wellness products. Approximately 20 hours per week with a friendly, patient, team-focused approach.

You will help customers with purchases, returns, and large orders while keeping the store tidy and well-stocked. Prior retail or customer service experience is desirable and a genuine love for animals is essential.

Qualifications

• Natural love for animals and people.
• Friendly, patient, and eager to help.
• Team player with a collaborative approach.
• Retail or customer service experience desirable.
• Organised and detail-oriented.

Responsibilities

• Provide knowledgeable advice on pet wellness products.
• Build relationships with customers with warm, genuine service.
• Keep the store organised and shelves well-stocked.
• Assist with sales, returns, and large purchases.
• Work as part of a supportive, team-focused environment.

Skills

Pet care knowledge

Customer service

Team player

Organised

Job description

Location: Grafton - 548

At Petbarn, Australia’s leading pet speciality retailer, we're passionate about making the world a happier place through the love of pets! As a Part Time Sales Assistant at Petbarn Grafton (approx 20 hours per week), you’ll help pet parents make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Work as part of a supportive, team-focused environment

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness

About You:

• A natural love for animals and people
• Friendly, patient, and eager to help
• Team player
• Previous experience in retail or other customer service role is desirable
• Organised and detail-oriented

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across the Greencross network including Petbarn stores and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program and health insurance corporate rates
• Access to Employee Assistance Program and wellness resources, available 24/7 for yourself and your family
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation

Please note that only shortlisted candidates will be contacted