Part Time Sales Assistant - Petbarn Grafton

Animates; South Grafton; On-site; AUD 24,000 - 32,000; Part time

Benefits offered by this job

Greencross discounts

Petbarn discounts

Pet-friendly workspace

Career growth opportunities

Novated leasing

Employee Assistance Program

Wellness resources

Petbarn Foundation

Job summary

Petbarn in Grafton is seeking a Part Time Sales Assistant (approximately 20 hours per week) to help pet parents choose the best products for their animals. You’ll provide expert advice on health, nutrition, and wellness, building trust and connections with customers.

You will work in a supportive team, keep the store tidy, assist with sales and returns, and participate in a pet-friendly environment with staff discounts and training opportunities.

Qualifications

• Customer service experience in a retail setting is desirable.
• Comfort with assisting customers and answering questions about products.

Responsibilities

• Provide knowledgeable, caring advice on pet wellness products.
• Build relationships with customers and offer warm, genuine service.
• Keep the store organised and shelves well-stocked (heavy lifting may be required).
• Assist with sales, returns, and large purchases.
• Work as part of a supportive, team-focused environment.

Skills

Customer service

Retail experience

Team player

Pet wellness knowledge

Job description

Location: Grafton - 548

At Petbarn, Australia’s leading pet speciality retailer, we're passionate about making the world a happier place through the love of pets! As a Part Time Sales Assistant at Petbarn Grafton (approx 20 hours per week), you’ll help pet parents make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Work as part of a supportive, team-focused environment

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness

About You:

• A natural love for animals and people
• Friendly, patient, and eager to help
• Team player
• Previous experience in retail or other customer service role is desirable
• Organised and detail-oriented

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across the Greencross network including Petbarn stores and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program and health insurance corporate rates
• Access to Employee Assistance Program and wellness resources, available 24/7 for yourself and your family
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation

Please note that only shortlisted candidates will be contacted