Full-Time Shift Supervisor | Brand New Kallangur Location

Burger Urge; Kallangur; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Generous employee discount on menu and

Job summary

Burger Urge is launching a new restaurant and seeks a hands-on Shift Supervisor in Kallangur, Queensland. You will lead the front-line team, oversee daily operations, and ensure excellent guest experiences while upholding food safety and quality standards.

Join a growing brand known for creative burgers and a positive workplace culture, with responsibilities spanning service, inventory, and customer relations in a fast-paced setting.

Qualifications

• Experience in a supervisory role in a restaurant or hospitality setting.
• Strong leadership and communication skills.
• Knowledge of food safety and sanitation regulations.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Excellent customer service skills.

Responsibilities

• Manage day-to-day operations of the restaurant.
• Hire, train, and supervise staff members.
• Create and maintain employee schedules.
• Ensure timely and accurate food and beverage preparation and service.
• Monitor inventory levels and order supplies as needed.
• Ensure restaurant cleanliness and presentation at all times.
• Handle customer complaints and concerns professionally and promptly.
• Assist with marketing and promotional activities.
• Maintain high levels of customer satisfaction and loyalty.

Skills

Leadership

Communication

Customer service

Multitasking

Food safety

Education

Food Safety Certificate

RSA Certificate

Job description

Burger Urge Shift Supervisor|New Restaurant Launch

Location: Kallangur

Restaurant Supervisor Burger Urge Kallangur

Burger Urge (BU) has been making delicious and juicy burgers for 18 years! We believe in making burgers the way they should be. We use premium local ingredients for our delicious, classic, and on-trend recipes.

Burger Urge is a fast-growing and dynamic restaurant chain with a passion for burgers. We are looking for an experienced and hands‑on Supervisor who is committed to delivering exceptional customer service and driving a positive workplace culture.

Our vision is not just to grow a ‘successful restaurant chain’ or a ‘great burger brand’ – This is a narrow view of who we are as individuals & as a collective.

Our vision is to develop a group of companies that seamlessly integrates beautiful product design in the areas of food and entertainment, music, film, art, and fashion in order to create one of the world’s leading food, retail & lifestyle brands.

Our vision is to redefine the food and hospitality industry just as Apple redefined computers and how Nike redefined sporting apparel.

Our vision is to reimagine a better future for our industry, people, animals, and planet, and create beautiful products and experiences that reflect our interests, values, beliefs, and aspirations as individuals and as an organisation.

As a Restaurant Supervisor, you will be responsible for ensuring that the restaurant runs smoothly and efficiently on a daily basis. You will supervise a team of staff members and ensure that they provide exceptional service to our customers. Additionally, you will oversee the preparation and serving of food and beverages, manage inventory and supplies, and handle customer complaints and concerns.

Supervisor Role

• Manage day‑to‑day operations of the restaurant
• Hire, train, and supervise staff members
• Create and maintain employee schedules
• Ensure that all food and beverages are prepared and served in a timely and efficient manner
• Monitor inventory levels and order supplies as needed
• Ensure that the restaurant is clean and presentable at all times
• Handle customer complaints and concerns in a professional and timely manner
• Assist with marketing and promotional activities
• Maintain high levels of customer satisfaction and loyalty

Burger Urge Perks

• Generous employee discount on all menu items and merchandise
• Growing company with expanding roles and promotion pathways
• Strong market position within the industry with ongoing job security assured.
• Burger Urge is the most creative brand in the industry today, which flow into our operating structure and management processes.

Supervisor Requirements?

• Experience in a supervisory role in the restaurant or hospitality industry.
• Strong leadership and communication skills.
• Ability to work in a fast‑paced environment and handle multiple tasks simultaneously.
• Knowledge of food safety and sanitation regulations.
• Ability to work flexible hours, including evenings and weekends.
• Excellent customer service skills.
• Ability to work flexible hours, including nights and weekends.

Mandatory Requirements

• Food Safety Certificate
• Valid working rights, including passport and visa documentation for international candidate
• Obtain an RSA Certificate within 30 days of starting your employment

Job will remain open for 4 weeks unless suitable applicant found earlier

We cannot wait to get you onboard!