Full time Duty Manager

Starpro Pty Ltd; Geelong; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible rostering

Supportive management

Career progression

Job summary

Starpro Pty Ltd in Geelong is seeking a Full-Time Duty Manager to lead a busy hospitality venue. You will manage shifts across the pub, bistro, gaming, TAB and events, ensuring smooth service and high standards.

Ideal candidates have proven leadership in a busy venue, bring energy, manage guest relations, and handle peak periods calmly. RSA/RSG is required; nights and weekends are essential.

Qualifications

• Experience leading a team in a busy hospitality venue.
• Ability to stay calm during peak periods.
• Proactive problem solving and staff training.
• Willing to work nights, weekends and public holidays.

Responsibilities

• Run service across the bistro, bars, gaming, TAB and functions.
• Lead the team with clear direction, training and support.
• Ensure customers are welcomed and issues resolved quickly.
• Monitor staffing, stock and labour costs.

Skills

Team leadership

Hospitality experience

Customer service

Shift coordination

RSA/RSG

Job description

Full-Time Duty Manager - Fyansford Hotel

Big services, a busy pub and plenty happening next year. Come be part of it. If you love a packed bistro, know how to get a team moving and enjoy the buzz of a busy pub, we'd love to meet you.

The Fyansford Hotel is looking for an experienced Full-Time Duty Managerwith energy, personality and the skills to run a great shift.

We've got a bustling Bistro, Sports Bar, Gaming Room, TAB and function spaces - and we're gearing up for a major expansion early next year. Think an expanded gaming room with 68 EGMs, another 150 bistro seats and versatile new function and dining spaces, with bistro trade set to reach 4,000+ covers a week, all year round.

We're growing our management team now so we're ready to hit the ground running.

The job

Working alongside our Venue Manager and Assistant Manager, you'll be right amongst it: leading the team, looking after customers and keeping service moving across the hotel.

On any given shift, you'll be:

• Running service across the bistro, bars, gaming, TAB and functions.
• Getting the best out of the team through clear direction, training and support.
• Making customers feel welcome and sorting out issues as they arise.
• Keeping an eye on staffing, stock and labour costs.
• Making sure presentation, cleanliness and compliance are up to scratch.

You'll fit right in if you

• Have experience leading a team in a busy hospitality venue.
• Bring energy to a shift and stay calm when the orders keep coming.
• Pitch in wherever you're needed and lead by example.
• Can have a laugh while making sure the job gets done properly.
• Spot what needs doing and get on with it.
• Are available for nights, weekends and public holidays.
• Hold current RSA and RSG qualifications. Gaming and TAB experience will be highly regarded.

What's on offer

• Flexible rostering with work-life balance in mind.
• A supportive management team who pitch in.
• Opportunities to develop and take on more responsibility as we grow.
• A busy, well-loved local pub where there's always something happening.
• A competitive salary

Applicants must have the unrestricted right to live and work in Australia on a permanent basis.