Fulfilment Centre Supervisor

Wacol Trade and Customer Fulfilment Centre; Brisbane; On-site; AUD 37,000 - 52,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Access to 100+ exclusive benefits

12 weeks parental leave

Discounted food and drinks at Bunnings

Job summary

Wacol Trade and Customer Fulfilment Centre in Brisbane is seeking a Fulfilment Centre Supervisor to lead a fast-paced team and ensure orders are packed and dispatched accurately and on time.

You will coach staff, manage stock, oversee receiving, picking and packing, and uphold safety standards while delivering outstanding customer service. This role offers a supportive environment and opportunities to grow within the Wesfarmers network.

Qualifications

• Proven leadership in a fast-paced operations environment.
• Ability to coach and develop a team for results.
• Commitment to safety, training standards and quality.
• Strong organizational and time-management skills.
• Experience in pick/pack or logistics is desirable.

Responsibilities

• Lead by example, providing excellent service and inspiring the team to deliver accurate and efficient order fulfillment
• Coach and develop team members to ensure a positive and productive workplace
• Range management, oversee receiving and inventory process
• Ensure stock width and depth accuracy, manage stock locations and fixtures
• Assist with onboarding and ongoing training to maintain high operational standards
• Support the team with picking, packing and dispatching customer orders as required
• Organise and oversee deliveries to ensure orders are dispatched in full and on time
• Manage stock control, including loading and unloading products from delivery trucks
• Ensure safety and efficiency are always top priorities

Skills

Leadership

Coaching

Team motivation

Safety awareness

Organization

Time management

Multitasking

Problem solving

Interpersonal skills

Tools

Forklift license

Job description

Wacol Trade and Customer Fulfilment Centre – Wacol QLD

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

Free standard OnePass membership

Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

12 weeks paid parental leave, regardless of gender

Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

Our Fulfilment Centre plays a vital role in supporting our stores and customers. By accurately packing and delivering our customer online orders in full and on time, we work together to elevate pressure off our stores and exceed customer expectations.

As a Fulfilment Centre Supervisor at Bunnings, you'll be responsible for ensuring the seamless and efficient operation of our order fulfilment processes. You'll help lead a passionate team, oversee day-to-day operations, and help deliver outstanding service by ensuring customer orders are dispatched accurately and on time.This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about coaching and supporting a team to achieve great results.

What’s involved:

• Lead by example, providing excellent service and inspiring the team to deliver accurate and efficient order fulfillment
• Coach and develop team members to ensure a positive and productive workplace
• Range management, oversee receiving and inventory process’
• Ensuring accurate stock width and depth, managing and maintain stock location and associated fixtures and fittings
• Assist with onboarding and ongoing training to maintain high operational standards
• Support the team with picking, packing, and dispatching customer orders as required
• Organise and oversee deliveries to ensure orders are dispatched in full and on time
• Manage stock control, including loading and unloading products from delivery trucks
• Ensure safety and efficiency are always top priorities

Who we’re looking for:About the role

Base adult rate from $32.40

Our ideal candidate is an experienced, motivated leader with a passion for operations and team development. You’ll have prior experience in a fast-paced environment, enjoy problem-solving, and have a strong focus on achieving results while fostering a positive team culture.

You’ll need:

• Strong leadership skills with the ability to coach & inspire your team
• A results-driven approach, balancing operational excellence & team engagement
• Consistent focus on safety & training standards
• Experience in a pick & pack or logistics environment
• Excellent organizational & time-management skills
• Ability to multitask & manage team expectations
• A proactive approach to problem-solving
• Good interpersonal skills
• A current forklift licence is preferred but not essential

You’ll be part of a workplace where you’ll feel like you belong.

Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at ****@bunnings.com.au and a member of the team will be in touch.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities.We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at ****@bunnings.com.au.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that’s backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.