Frontline Services (Administration)

DC Electrical (QLD); Deception Bay; On-site; AUD 32,000 - 41,000; Full time

Benefits offered by this job

Full on the job training

Modern office environment

Strong team support

Weekly pay

Career development opportunities

Immediate start available

Competitive above-award remuneration

Job summary

Air DC Electrical is seeking an entry-level administrator to be the first point of contact for clients, handling calls and emails with a high level of customer service. The role includes data entry, payments over the phone, and general office tasks in a busy, modern environment.

You will join a frontline services team that supports stakeholders and delivers timely responses. Full training is provided, with weekly pay and clear opportunities for career development.

Qualifications

• ENTRY LEVEL position; customer service experience is advantageous.
• Positive, can-do attitude with resilience and time management.
• Experience in Microsoft suite.
• Ability to adapt and work in a fast-paced trade environment.

Responsibilities

• Prioritise correspondence from various stakeholders.
• Direct phone enquiries with attention to detail and professionalism.
• Respond to stakeholder enquiries promptly and efficiently.
• Accurately and efficiently direct email correspondence where required.
• Take payments over the phone.
• Monitor and update data in relevant programs.
• Assist in other general duties/tasks as required.

Skills

Customer service

Attention to detail

Time management

Positive attitude

Adaptability

Tools

Microsoft Office

Job description

Do you pride yourself on your customer service and attention to detail? Are you looking for a kick start in a career in administration?

We have an entry-level full-time position available in our frontline services team.

About the role

Air DC Electrical has built the business and reputation based on our strong sense of customer service to a variety of stakeholders and it is vital our frontline service team is positive and professional! You are our first point of contact when our clients reach out to us! Alongside this the role will entail:

• Prioritise correspondence from various stakeholders
• Direct phone enquiries with an attention to detail and professionalism
• Respond to stakeholder enquiries promptly and efficiently
• Accurately and efficiently direct email correspondence where required
• Take payments over the phone
• Monitor and update data in relevant programs
• Assist in other general duties tasks where required or as requested

What we are looking for:

• This is an ENTRY LEVEL position, however experience in customer service is advantageous
• Positive, can-do attitude with a level of resilience and strength in time management
• Experience in Microsoft suite
• Ability to adapt and work in a fast-paced trade environment

What we have to offer:

• Full on the job training and guidance
• Positive and modern office environment
• Strong support network within the team - we work together to get it done!
• Get paid on time, every time (weekly)
• Career development and training opportunities
• Immediate start available for the right candidate
• Competitive, above award remuneration based on experience and performanc