Frontline Healthcare Admin Specialist

Queensland Government; Rockhampton Regional; On-site; AUD 57,000 - 63,000; Full time

Benefits offered by this job

Professional development

Flexible work-life balance

Salary sacrificing options

Parental leave

EAP

Job summary

Rockhampton Hospital is seeking an organised Frontline Support officer to provide administrative relief across the Administrative Support and Development Unit. You will support medical and nursing teams with documentation, audits and patient record management, and deliver professional reception services.

Excellent communication and interpersonal skills are essential, as is the ability to prioritise tasks and handle unexpected situations in a busy hospital environment.

Qualifications

• Well-developed administrative skills and experience supporting multidisciplinary teams within a hospital or healthcare environment.
• Proficiency in Microsoft Outlook, Word, Excel and other information systems; Excellent communication and interpersonal skills.
• Sound judgement, initiative and problem-solving skills, with the ability to prioritise tasks and respond effectively to unexpected situations and emergencies.
• Ability to undertake the physical requirements of the role, including lifting, bending, squatting, using ladders and trolleys, and transporting patient records across the facility.

Responsibilities

• Provide administrative relief across the Administrative Support and Development Unit at Rockhampton Hospital.
• Support medical and nursing teams with documentation, filing, audits and patient record management and transport.
• Deliver professional face-to-face and telephone reception, providing helpful and responsive customer service.
• Manage competing priorities independently, exercising sound judgement and discretion to maintain accurate, timely and high-quality work.

Skills

Administrative support

Multidisciplinary teams

Microsoft Outlook

Microsoft Word

Microsoft Excel

Customer service

Communication skills

Problem solving

Prioritisation

Judgement

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Rockhampton Hospital is seeking an organised Frontline Support officer to provide administrative relief across the Administrative Support and Development Unit. You will support medical and nursing teams with documentation, audits and patient record management, and deliver professional reception services.

Excellent communication and interpersonal skills are essential, as is the ability to prioritise tasks and handle unexpected situations in a busy hospital environment.