Frontline Case Worker: Immediate Housing Response

UnitingCare Children, Young People and Families; Gold Coast City; On-site; AUD 53,000 - 76,000; Full time

Benefits offered by this job

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Professional development support

Job summary

UnitingCare Children, Young People and Families in Southport (Gold Coast) is seeking a dedicated Case Worker for the Immediate Housing Response program. This full-time role supports individuals and families facing homelessness with client-centred, trauma-informed case management, delivering practical housing outcomes.

You’ll work in a dynamic frontline environment, coordinating emergency motel accommodation, while collaborating with senior practitioners and peers to promote best practice and

Qualifications

• Cert IV in Community Services or related field required.
• Australian Drivers Licence required.
• QLD Working with Children Check – Blue Card required.
• Bachelor degree in Human Services preferred or in progress.

Responsibilities

• Deliver client-centred, trauma-informed case management to individuals and families experiencing homelessness.
• Support clients with emergency motel accommodation and work toward longer-term housing outcomes.
• Collaborate with senior practitioners and participate in supervision and training.
• Use strong communication and IT skills to document and coordinate services.

Skills

Case management

Trauma-informed practice

Communication

Interpersonal skills

Education

Cert IV Community Services

Bachelor Degree in Human Services

Job description

UnitingCare Children, Young People and Families in Southport (Gold Coast) is seeking a dedicated Case Worker for the Immediate Housing Response program. This full-time role supports individuals and families facing homelessness with client-centred, trauma-informed case management, delivering practical housing outcomes.

You’ll work in a dynamic frontline environment, coordinating emergency motel accommodation, while collaborating with senior practitioners and peers to promote best practice and