Frontline Admin & Payments Specialist

Queensland Government; Rockhampton Regional; On-site; AUD 76,000 - 84,000; Full time

Benefits offered by this job

Professional development

Flexible work-life balance

Salary sacrificing options

Paid parental leave

Employee assistance program (EAP)

Discounted private health insurance

Fitness Passport

Job summary

Rockhampton Hospital in Central Queensland is seeking a Frontline Support to welcome patients and visitors, answer phones, and keep reception and admin tasks running smoothly. The role involves accurate payments processing, EFTPOS, daily banking, and invoicing, with the duty of keeping registers and reporting up to date.

You'll also manage parking system data, balance cash, and assist with monthly write-offs, while developing relationships with staff and patients in a busy hospital environment.

Qualifications

• Excellent communication and customer service skills.
• Proficient with Word, Excel and information systems.
• Experience handling payments and daily banking is preferred.

Responsibilities

• Greet patients, visitors and staff; answer calls and enquiries; keep reception and admin systems running smoothly.
• Handle payments, EFTPOS, daily banking, cash reconciliation and invoices with accuracy.
• Update parking systems, maintain registers and databases, prepare reports.

Skills

Customer service

Communication

MS Office

Payments handling

Data entry

Tools

Microsoft Word

Excel

Parking systems

Job description

Rockhampton Hospital in Central Queensland is seeking a Frontline Support to welcome patients and visitors, answer phones, and keep reception and admin tasks running smoothly. The role involves accurate payments processing, EFTPOS, daily banking, and invoicing, with the duty of keeping registers and reporting up to date.

You'll also manage parking system data, balance cash, and assist with monthly write-offs, while developing relationships with staff and patients in a busy hospital environment.