Front Office & Operations Support Officer

Carpentaria Marine Services; Cairns Regional; On-site; AUD 60,000 - 78,000; Full time

Job summary

Carpentaria Marine Services in Cairns requires a motivated Front Office & Operations Support Officer for a full-time role. You will handle front desk tasks, admin, travel, procurement and onboarding, closely supporting management and marine crews.

The position involves a varied mix of reception, quotes, documentation and stock control in a busy marine environment. Applicants should be organised, proactive and able to work independently.

Qualifications

• Strong organisational and time-management skills with attention to detail.
• Prioritise competing workloads and meet deadlines in a fast-paced environment.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication.
• Professional, friendly and approachable.
• Ability to work independently and take initiative within a team.
• Current Queensland driver's licence.
• Reliable, adaptable and calm under pressure.
• Experience in administration/ops support/purchasing/logistics (marine industry preferred).
• Experience with onboarding, timesheets, procurement and supplier invoicing.

Responsibilities

• Reception & Administration: Answer calls, welcome visitors and handle office enquiries.
• Quotes & Job Administration: Raise quotes, job cards and maintain documentation.
• Travel Coordination: Arrange employee travel and accommodation.
• Purchasing & Procurement: Raise POs and coordinate procurement of vessel supplies.
• Employee Onboarding: Onboard new staff, including required documentation and inductions.
• Project Onboarding: Assist with project onboarding and compliance requirements.
• Training Records: Maintain training matrices and records.
• Stock Management: Maintain PPE and uniform stock for Cairns office.
• Timesheet Management: Collect, review and process timesheets.
• Accounts Administration: Receive, check and process supplier invoices.
• Freight & Supplies: Coordinate orders, freight and supplies.
• Social Media: Assist with managing company social media platforms.
• General Office Support: Assist management and staff with admin tasks as required.

Skills

Organisational skills

Time management

Prioritisation

Communication skills

Independent working

Team collaboration

Calm under pressure

Driver's licence

Tools

Microsoft Office

Job description

Front Office & Operations Support Officer

Carpentaria Marine Services is seeking a motivated, organised and reliable Front Office / Operations Support Officer to join our Cairns-based team on a full-time basis.

This is a varied, hands-on position combining front office administration with essential operational support. Working closely with management, marine crews and the wider team, you will play an important role in keeping our day-to-day business operations running smoothly.

We are looking for a proactive team player who can manage competing priorities, remain calm under pressure and maintain a positive, professional attitude.

We are seeking someone who is looking for a long-term opportunity and is committed to growing with our business.

Key Responsibilities

Reception & Administration: Answer incoming calls, welcome visitors and manage general office enquiries.

Quotes & Job Administration: Raise quotes, raise job cards and maintain accurate job documentation.

Travel Coordination: Arrange employee travel and accommodation bookings.

Purchasing & Procurement: Raise purchase orders and coordinate the procurement of vessel stores, equipment and general supplies.

Employee Onboarding: Coordinate new employee onboarding, including required documentation and inductions.

Project Onboarding: Assist with project-specific onboarding, documentation and compliance requirements.

Training Records: Maintain employee training matrixes and associated records.

Stock Management: Maintain PPE and uniform stock levels for the Cairns office.

Timesheet Management: Collect, review and process employee timesheets.

Accounts Administration: Receive, check and process supplier invoices.

Freight & Supplies: Coordinate and collect orders, freight and supplies as required.

Social Media: Assist with managing and updating company social media platforms.

General Office Support: Assist management and other office staff with administrative and operational tasks as required.

Skills & Experience

Strong organisational and time-management skills with excellent attention to detail.

Ability to prioritise competing workloads and meet deadlines in a fast-paced environment.

Intermediate Microsoft Office skills, including Word, Excel, PowerPoint and Outlook.

Excellent written and verbal communication skills.

A professional, friendly and approachable manner.

Ability to work independently, show initiative and contribute positively to a team.

Current Queensland driver's licence.

Reliable, adaptable and able to remain calm under pressure.

Highly Regarded:

Previous experience in a busy, small-office environment.

Experience in administration, operations support, purchasing or logistics.

Knowledge of transport and logistics, preferably within the marine industry.

Experience with employee onboarding, timesheets, procurement and supplier invoicing.

What We Offer

Full-time, Cairns-based position – 40 hours per week.

A varied role with exposure to marine operations and business administration.

Friendly, supportive and hardworking team environment.

Opportunity to take ownership of responsibilities and develop your skills.

Long-term employment opportunity with an established marine business.

Competitive remuneration based on experience.

JOB TYPE:Full-time – 40 hour week