Front Office Manager (Fixed-Term) - Parental Leave Cover

Minor Hotels ANZ; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Rewards

Experiences

Banking and Insurance

Generous Leave

Wellness Boost

Job summary

Minor Hotels ANZ, through Oaks Brisbane on Felix Suites, seeks a seasoned Front Office Manager for a fixed-term maternity cover. You will lead a high-performing team, ensure guest-centric service, and manage daily Front Office operations in a fast-paced setting.

With a minimum 2+ years in supervision, you will drive service excellence, mentor staff, and coordinate recruitment to maintain smooth guest experiences during a busy period at this Brisbane property.

Qualifications

• Minimum 2+ years’ supervisor experience in hotel or resort.
• Strong people management and leadership abilities.
• Excellent written and verbal communication skills.
• Customer service excellence and positive attitude.

Responsibilities

• Provide outstanding guest welcoming experiences and maintain front office standards.
• Meet guests upon arrival and settle them in.
• Maintain accurate bookings and guest accounts.
• Lead and support the front office team and manage rosters.
• Assist with recruitment and staff development.

Skills

People management

Guest service

Verbal & written communication

Trust accounting

Shift flexibility

Job description

Minor Hotels ANZ, through Oaks Brisbane on Felix Suites, seeks a seasoned Front Office Manager for a fixed-term maternity cover. You will lead a high-performing team, ensure guest-centric service, and manage daily Front Office operations in a fast-paced setting.

With a minimum 2+ years in supervision, you will drive service excellence, mentor staff, and coordinate recruitment to maintain smooth guest experiences during a busy period at this Brisbane property.