Front-Office Client Services Lead

Y-Axis

Victoria

Hybrid

AUD 63,000 - 77,000

Full time

4 days ago

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Job summary

RGIT Australia is seeking a Front-Office Client Services Lead to join our team. This remote-friendly role is based in Australia and welcomes candidates with at least 2 years of experience in guest services. You will manage front-of-house operations, coordinate with banquet teams, and ensure guest satisfaction in a fast-paced environment.

Immediate start date available; visa sponsorship is not provided. This full-time position supports meetings, events, and guest services across multiple venues.

Qualifications

Experience in luxury hotel or fine dining is an asset.
Strong interpersonal and communication skills.
Ability to work well under pressure in a fast-paced environment.
Ability to work independently and as part of a team effectively.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
To serve all guests and respond to any inquiries according to Fox Harb’r Banquet standards.
To handle guest concerns, compliments and suggestions in a professional informed manner.
To set up, maintain and tear down all meeting rooms.
To maintain and keep all Banquet equipment in good working condition and report any deficiencies.

Responsibilities

Experience in luxury hotel or fine dining an asset.
Strong interpersonal and communication skills.
Ability to work well under pressure in a fast-paced environment.
Ability to work independently and as part of a team effectively.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
To serve all guests and respond to any inquiries according to Fox Harb’r Banquet standards.
To handle guest concerns, compliments and suggestions in a professional informed manner.
To set up, maintain and tear down all meeting rooms.
To maintain and keep all Banquet equipment in good working condition and report any deficiencies.

Skills

Consumer Services

Job description

Front-Office Client Services Lead at RGIT Australia

Victoria, Victoria, Australia - Full Time

Start Date

Immediate

Expiry Date

18 Dec, 26

70000.0

Posted On

19 Sep, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Consumer Services

Description

Experience in luxury hotel or fine dining an asset
Strong interpersonal and communication skills
Ability to work well under pressure in a fast-paced environment
Ability to work independently and as part of a team effectively
Ability to focus attention on guest needs, remaining calm and courteous at all times
To serve all guests and respond to any inquiries according to Fox Harb’r Banquet standards
To handle guest concerns, compliments and suggestions in a professional informed manner
To set up, maintain and tear down all meeting rooms
To maintain and keep all Banquet equipment in good working condition and report any deficiencies

Responsibilities

Experience in luxury hotel or fine dining an asset
Strong interpersonal and communication skills
Ability to work well under pressure in a fast-paced environment
Ability to work independently and as part of a team effectively
Ability to focus attention on guest needs, remaining calm and courteous at all times
To serve all guests and respond to any inquiries according to Fox Harb’r Banquet standards
To handle guest concerns, compliments and suggestions in a professional informed manner
To set up, maintain and tear down all meeting rooms
To maintain and keep all Banquet equipment in good working condition and report any deficiencies