Front Office All-Rounder - Flexible Shifts, Guest Care

Holiday Inn Express; Sunshine Coast Regional; On-site; AUD 30,000 - 47,000; Full time

Benefits offered by this job

World-Class Training

Global Discounts

Food & Beverage Perks

Job summary

Holiday Inn Express Sunshine Coast is seeking a Front Office All-Rounder to welcome guests, check in/out, and assist with guest requests. You will join a dynamic team at the Sunshine Coast property, supporting smooth operations and guest satisfaction.

RSA certification is required or you must be eligible to obtain one; night shifts and a rotating roster are part of the role, with training provided for Opera PMS and other systems.

Qualifications

• RSA certification required or eligible to obtain.
• Experience with PMS systems (like Opera) is a bonus, but training will be provided.

Responsibilities

• Be Ready: anticipate guests' needs and make their stay smooth.
• Be Engaging: connect with guests on a personal level—every reservation tells a story.
• Be On It!: resolve issues quickly, turning challenges into wow moments.

Tools

Opera PMS

Job description

Holiday Inn Express Sunshine Coast is seeking a Front Office All-Rounder to welcome guests, check in/out, and assist with guest requests. You will join a dynamic team at the Sunshine Coast property, supporting smooth operations and guest satisfaction.

RSA certification is required or you must be eligible to obtain one; night shifts and a rotating roster are part of the role, with training provided for Opera PMS and other systems.