Front of House Supervisor - Parkville

Cater Care; Melbourne; On-site; AUD 34,000 - 47,000; Part time

Benefits offered by this job

Uniform provided

Employee discounts

EAP

Job summary

Trinity College in Parkville, Melbourne, seeks a Front of House Supervisor through Cater Care to lead daily service with high standards of presentation and guest care in a prestigious college setting. You will supervise a small team across weekday mornings and evenings, ensure polished hospitality, maintain cleanliness, and support a culture of exceptional service.

RSA and Working With Children checks are required; January 2027 start date.

Qualifications

• Front of house leadership and guest service excellence is required.
• Experience in premium hospitality settings is preferred.
• Able to lead a team in a fast-paced environment.

Responsibilities

• Lead daily front-of-house service and maintain high presentation standards.
• Supervise and motivate the team to deliver attentive hospitality.
• Create a welcoming dining environment with proactive customer service.
• Maintain service presentation, cleanliness and operational standards.
• Respond to customer needs and resolve issues with care.
• Collaborate with catering team to ensure smooth service.

Skills

Front of House supervision

Customer service

Leadership

Hospitality industry experience

Job description

Deliver Exceptional Service in a Prestigious College Setting

Location: Parkville VIC
Employment Type: Part-Time
Roster: Multiple weekday and weekend shifts available

Take your hospitality career to the next level at Trinity College, a distinguished education environment where quality, presentation and a welcoming atmosphere matter.

gather by Cater Care is seeking a service-driven Front of House Supervisors to help deliver an exceptional dining experience for the college community. If you bring experience from premium catering, hotels, fine dining or high-end hospitality, this is an opportunity to put your service standards and leadership skills to work in a unique setting.

You’ll lead by example, support your team and ensure every service is delivered with professionalism, attention to detail and genuine care.

Please note, this position is scheduled to commence in January 2027.

Available Rosters

Permanent part-time opportunities are available across the following shifts:

• Weekday mornings: Monday-Friday, 6:30 am-2:30 pm – 38 hours per week, during college term time (38 weeks per year).
• Weekday evenings: Monday-Friday, 3:30 pm-8:30 pm – 25 hours per week.

What You'll Be Doing

• Lead daily front-of-house service, setting high standards for presentation and customer experience
• Supervise, support and motivate the team to deliver polished, attentive hospitality
• Create a welcoming dining environment through proactive, professional customer service
• Maintain service presentation, cleanliness and operational standards
• Respond to customer needs and resolve service issues with confidence and care
• Work closely with the wider catering team to ensure smooth, seamless service

What You'll Bring

• Experience in premium hospitality, including hotels, fine dining, catering or events
• Strong customer service skills and a genuine passion for hospitality
• Experience supervising or leading a team in a fast-paced environment
• Professional presentation, excellent communication and attention to detail
• A proactive, hands-on approach with flexibility to meet operational roster requirements
• Current RSA certification, with the ability to obtain the required National Police Check and Working With Children Check

Why Join Cater Care?

• Work in a prestigious college environment with a strong focus on hospitality and service
• Enjoy permanent part-time employment with clearly defined shift options
• Access ongoing training and career development opportunities
• Receive a uniform and employee discounts across 650+ retailers
• Access confidential wellbeing support through our Employee Assistance Program (EAP)

About Us

Cater Care is a leading, 100% Australian owned contract catering service provider, operating across multiple sectors (Aged care, Education, Retirement, Retail and Remote services).

Through our values of Care, Pride and Community, we pride ourselves on diversity, work/life balance, providing excellent career opportunities to our employees. We encourage First Nations people to consider a career with us.

Ready to Deliver Service That Stands Out?

If you take pride in exceptional hospitality, lead with professionalism and understand the details that make a dining experience memorable, we'd love to hear from you.