Front of House Receptionist Mercedes-Benz Brisbane

Work Initiatives; Brisbane; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive remuneration

12-month fixed-term

Comprehensive training and development

Sundays closed

Job summary

LSH Auto Australia is seeking a Front of House Receptionist at Mercedes-Benz Brisbane to greet clients, manage a busy switchboard, and provide smooth, luxury-brand customer experiences. You’ll work with a helper receptionist and support multiple departments with ad-hoc admin tasks.

The role requires experience in fast-paced customer service, strong organization, and the ability to handle multiple inquiries while maintaining high standards.

Qualifications

• Experience in a dynamic & fast-paced customer service environment.
• Excellent customer service and the ability to handle a variety of questions.
• Strong organisational skills and willingness to follow processes and procedures.
• Ability to respond and prioritise competing and urgent requests calmly and efficiently.
• Willingness to work autonomously and as part of a team.

Responsibilities

• Answering and directing calls on a busy switchboard and greeting clients.
• Assist and support customers in the dealership for an exceptional experience.
• Keep reception and front-of-house areas clean and presentable.
• Collaborate with colleagues to cover the building and front desk duties.
• Maintain confidentiality and adhere to company policies.

Skills

Customer service

Organization

Teamwork

Autonomy

Attention to detail

Job description

Front of House Receptionist Mercedes-Benz Brisbane

Front of House Receptionist | Mercedes-Benz Brisbane | 12-month fixed-term

We are seeking a driven & hardworking can-do attitudeFront of HouseReceptionist to join our team! – Our Front of House plays a critical role in ensuring our customers experience an overall luxury brand experience during their visit.

You will be supported by another Receptionist, while you meet and greet clients, manage a busy switchboard and perform ad-hoc administrative tasks to support other departments.

Key Responsibilities

• Efficiently handle incoming phone calls, directing inquiries as appropriate and ensuring excellent customer service at all times
• Assisting and supporting customers in the dealership, ensuring they are attended to and have an exceptional experience,
• Ensuring relevant areas are kept clean and tidy and presented to an impeccable standard
• Working as part of a team to ensure coverage across the building
• Ensure adherence to company policy and maintain confidentiality of sensitive information.

About you

• Experience in a dynamic & fast-paced customer service environment
• Excellent customer service and the ability to handle a variety of questions
• Strong organisational skills and willingness to follow processes and procedures
• The ability to respond and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy
• Ability and willingness to work autonomously and as part of a team
• Available to work Saturdays with one rostered day off during the week

What is on offer

• Competitive remuneration
• A 12-month fixed-term opportunity
• Supportive and dynamic working environment
• Comprehensive training and ongoing development
• Sundays closed, supporting a better work-life balance

About LSH Auto Australia

About LSH Auto Australia:
LSH Auto Australia is the leading authorised Mercedes-Benz retail group in Australia and the exclusive sole retailer for smart automobiles. The Group operates in the capital cities of Sydney, Melbourne, and Brisbane. We are part of the world’s largest Mercedes-Benz passenger vehicle dealer group with more than 340 premium retail outlets across over 120 cities worldwide.

Successful applicants will be contacted by our Hr team within the next 2-3 days.