Front of House Concierge – Luxury Auto Brand, 12‑month FTC

Work Initiatives; Brisbane; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive remuneration

12-month fixed-term

Comprehensive training and development

Sundays closed

Job summary

LSH Auto Australia is seeking a Front of House Receptionist at Mercedes-Benz Brisbane to greet clients, manage a busy switchboard, and provide smooth, luxury-brand customer experiences. You’ll work with a helper receptionist and support multiple departments with ad-hoc admin tasks.

The role requires experience in fast-paced customer service, strong organization, and the ability to handle multiple inquiries while maintaining high standards.

Qualifications

• Experience in a dynamic & fast-paced customer service environment.
• Excellent customer service and the ability to handle a variety of questions.
• Strong organisational skills and willingness to follow processes and procedures.
• Ability to respond and prioritise competing and urgent requests calmly and efficiently.
• Willingness to work autonomously and as part of a team.

Responsibilities

• Answering and directing calls on a busy switchboard and greeting clients.
• Assist and support customers in the dealership for an exceptional experience.
• Keep reception and front-of-house areas clean and presentable.
• Collaborate with colleagues to cover the building and front desk duties.
• Maintain confidentiality and adhere to company policies.

Skills

Customer service

Organization

Teamwork

Autonomy

Attention to detail

Job description

LSH Auto Australia is seeking a Front of House Receptionist at Mercedes-Benz Brisbane to greet clients, manage a busy switchboard, and provide smooth, luxury-brand customer experiences. You’ll work with a helper receptionist and support multiple departments with ad-hoc admin tasks.

The role requires experience in fast-paced customer service, strong organization, and the ability to handle multiple inquiries while maintaining high standards.