Front of House Manager & Administration

Ray White Northcote; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Stunning city centre office spaces

Wellbeing Platform: TOGETHER

Employee discounts

Learning & Development

Job summary

Ray White Northcote is seeking a Front of House Manager/Administrator to join our busy Melbourne office. You will welcome clients, manage communications, and provide admin support to the sales and rental teams.

The role requires strong communication, initiative, teamwork and proficient computer skills with Gmail, MS Office and Canva. A driver’s license and reliable car are preferred for local errands.

Qualifications

• Experience in general office administration and reception duties.
• Strong communication skills and ability to liaise with clients from diverse backgrounds.
• Proficiency with Gmail Suite, Microsoft Office (Word/Excel) and Canva.
• Driver’s license and reliable transport are advantageous.

Responsibilities

• Welcome clients and handle reception duties.
• Answer calls, respond to emails, and manage daily mail.
• Maintain office systems and data entry; support rental and sales teams.
• Assist marketing with social media content and e-marketing communications.
• Produce letters and reports, filing and document preparation.

Skills

Bubbly personality

Time management

Communication skills

Under pressure

Tools

Gmail Suite

Microsoft Office

Word

Excel

Canva

Social media management

Job description

Are you looking for an exciting career move into the diverse industry of Real Estate?

An opportunity has arisen for a bright, motivated Front of House Manager/Administrator to join the dynamic and successful team at Ray White Northcote.

This diverse role encompasses general office and reception duties such as welcoming clients and customers to our office in Northcote, managing incoming communications in addition to being responsible for delivering exceptional property marketing and administration support to our high performing sales teams.

Our mission is to deliver an experience which exceeds the expectations of our clients – this starts with Administration & Customer Service.

Key responsibilities of the role include but are not limited to the below:

• Preparing, organising and storing information in paper and digital form
• Answer calls, respond to emails, handle daily mail
• Manage office phone system & other software systems throughout the office
• Conduct clerical duties, including filing and preparing documents
• Liaise with clients and external stakeholder
• Ordering of office supplies
• Provide extensive administrative support for the rental and sales departments
• Be proficient with Gmail Suite, Microsoft Office, Word, Excel and Canva
• Produce E-marketing communications
• Data entry and management
• Source and create content for various departments within the business
• Printing and photocopying
• Typing up letters and reports
• Office Support & Team Support
• Assist marketing team with social media management

The successful candidate will need:

• A bubbly personality
• Immaculate presentation
• Initiative, enthusiasm and a willingness to learn & adapt
• Effective communications skills to liaise with people from various backgrounds
• Experience in time-management and a demonstrated ability to work effectively under pressure with competing priorities and deadlines
• High level of attention to detailA professional, personable and supportive character with a positive attitude
• Self-discipline and ability to work independently as well as in a team environment
• Confident in basic computing skills
• Demonstrated ability to use initiative and seek creative ways to solve problems and address difficulties
• Understanding & proficiency in the use of social media platforms for marketing purposes
• Currently holds a driver’s license and has a reliable car.

Benefits of joining the team at Ray White Northcote:

• Great support from the sales team including experienced directors, operations management and elite sales team with endless knowledge about our industry.
• Dynamic systems and procedures to help provide a high-level service to our customers.
• Progressive/Innovative agency leveraging technology to succeed.
• Environment that encourages 'out of the box' ideas
• Working with a company that is a market leader and focused on future growth.
• Building a skill set to benefit your career progression
• A great work/life balance.
• Great team events and staff functions.
• Free birthday day off.

About us:

• Here at Ray White Northcote, our directors have hand-picked and nurtured the entire team which has grown to more than 60 exceptionally loyal staff who are all committed to a culture of excellence, integrity and motivation.
• We are a consistent top 10 performing office in Victoria and have strong individual performer awards.

At Ray White Northcote we value our employees with appreciation days, exceptional team culture which is celebrated through team rewards, individual rewards and a focus on development and personal wellness.

Hours: Monday to Friday, 9:00am to 5:30pm.

The Ray White Group encompasses a collection of diverse yet interconnected businesses, united by a shared heritage that dates back to 1902. Our journey commenced in the humblest setting of Crows Nest, a frontier town in regional Queensland, where the first Ray White office originated. Over the course of over 120 years, we have experienced remarkable growth, currently 12 businesses within the group, more than 1,000 offices in our network, and close to 300 corporate team members.

We are dedicated to creating an exceptional environment that empowers our talented individuals to forge outstanding careers and reach their full potential. Our business is founded on curiosity and a desire to learn.

The Ray White Group encompasses a collection of diverse yet interconnected businesses, united by a shared heritage that dates back to 1902. Our journey commenced in the humblest setting of Crows Nest, a frontier town in regional Queensland, where the first Ray White office originated. Over the course of over 120 years, we have experienced remarkable growth, currently 12 businesses within the group, more than 1,000 offices in our network, and close to 300 corporate team members.

We are dedicated to creating an exceptional environment that empowers our talented individuals to forge outstanding careers and reach their full potential. Our business is founded on curiosity and a desire to learn.

Perks and benefits

• Stunning city centre office spaces
• Access to our Wellbeing Platform: TOGETHER
• Employee discounts
• Learning & Development