Front of House Manager & Administration

Ray White; Melbourne; On-site; AUD 55,000 - 72,000; Full time

Benefits offered by this job

Free birthday day off

Great work/life balance

Great team events and staff functions

Job summary

Ray White Northcote in Melbourne is seeking a Front of House Manager/Administrator to welcome clients, manage communications, and provide admin support to high-performing sales teams.

You will handle marketing tasks, data entry, Canva, Gmail, and MS Office, contributing to a smooth office operation and a superior client experience. Hours: Mon-Fri 9:00–5:30, with growth opportunities and a collaborative culture.

Qualifications

• Outgoing, professional appearance and bubbly personality.
• Initiative, enthusiasm and willingness to learn.
• Strong communication across diverse backgrounds.
• Ability to manage multiple priorities under pressure.
• Driver's license and reliable car.

Responsibilities

• Preparing, organising and storing information in paper and digital form.
• Answer calls, respond to emails, handle daily mail.
• Manage office phone system & other software systems throughout the office.
• Conduct clerical duties, including filing and preparing documents.
• Liaise with clients and external stakeholders.
• Ordering of office supplies.
• Provide extensive administrative support for the rental and sales departments.
• Be proficient with Gmail Suite, Microsoft Office, Word, Excel and Canva.
• Produce e-marketing communications.
• Data entry and management.
• Source and create content for various departments within the business.
• Printing and photocopying.
• Typing up letters and reports.
• Office support & team support.
• Assist marketing team with social media management.

Skills

Gmail Suite

Microsoft Office

Word

Excel

Canva

Content creation

Data entry

Social media management

Customer service

Time management

Tools

Office phone system

Job description

Are you looking for an exciting career move into the diverse industry of Real Estate?

An opportunity has arisen for a bright, motivated Front of House Manager/Administrator to join the dynamic and successful team at Ray White Northcote.

This diverse role encompasses general office and reception duties such as welcoming clients and customers to our office in Northcote, managing incoming communications in addition to being responsible for delivering exceptional property marketing and administration support to our high performing sales teams.

Our mission is to deliver an experience which exceeds the expectations of our clients - this starts with Administration & Customer Service.

Key responsibilities of the role include but are not limited to the below:

• Preparing, organising and storing information in paper and digital form
• Answer calls, respond to emails, handle daily mail
• Manage office phone system & other software systems throughout the office
• Conduct clerical duties, including filing and preparing documents
• Liaise with clients and external stakeholder
• Ordering of office supplies
• Provide extensive administrative support for the rental and sales departments
• Be proficient with Gmail Suite, Microsoft Office, Word, Excel and Canva
• Produce E-marketing communications
• Data entry and management
• Source and create content for various departments within the business
• Printing and photocopying
• Typing up letters and reports
• Office Support & Team Support
• Assist marketing team with social media management

The successful candidate will need:

• A bubbly personality
• Immaculate presentation
• Initiative, enthusiasm and a willingness to learn & adapt
• Effective communications skills to liaise with people from various backgrounds
• Experience in time-management and a demonstrated ability to work effectively under pressure with competing priorities and deadlines
• High level of attention to detail
• A professional, personable and supportive character with a positive attitude
• Self-discipline and ability to work independently as well as in a team environment
• Confident in basic computing skills
• Demonstrated ability to use initiative and seek creative ways to solve problems and address difficulties
• Understanding & proficiency in the use of social media platforms for marketing purposes
• Currently holds a driver's license and has a reliable car.

Benefits of joining the team at Ray White Northcote:

• Great support from the sales team including experienced directors, operations management and elite sales team with endless knowledge about our industry.
• Dynamic systems and procedures to help provide a high-level service to our customers.
• Progressive/Innovative agency leveraging technology to succeed.
• Environment that encourages 'out of the box' ideas
• Working with a company that is a market leader and focused on future growth.
• Building a skill set to benefit your career progression
• A great work/life balance.
• Great team events and staff functions.
• Free birthday day off.

About us:

Here at Ray White Northcote, our directors have hand-picked and nurtured the entire team which has grown to more than 60 exceptionally loyal staff who are all committed to a culture of excellence, integrity and motivation.
We are a consistent top 10 performing office in Victoria and have strong individual performer awards.

At Ray White Northcote we value our employees with appreciation days, exceptional team culture which is celebrated through team rewards, individual rewards and a focus on development and personal wellness.

We look forward to receiving applications and resumes from candidates that meet the above criteria.

Hours: Monday to Friday, 9:00am to 5:30pm.