Front Desk & Sales Support Administrator (Entry-Level)

National Workforce Pty Ltd; Sydney; On-site; AUD 45,000 - 60,000; Full time

Job summary

Real World Group seeks an Office Administrator at Macquarie Park. This entry-level role includes full training to keep the office running smoothly, support sales and finance teams, and act as the first point of contact for visitors and callers.

You will handle front-of-house, invoicing, purchasing, CRM updates, stock management, and events support, with opportunities to learn IT services, venue tech, and live event production in a dynamic environment.

Qualifications

• Friendly, well-presented and comfortable being the first face visitors see.
• Organised and reliable — you follow through on what you say you’ll do.
• Good written and verbal communication skills.
• Comfortable with computers and learning new tools and systems.
• Happy to switch between tasks and help wherever needed.
• Microsoft 365 experience is a bonus but not required.
• No prior experience necessary — a positive attitude matters most.

Responsibilities

• Answer phones, greet visitors, and manage front-of-house professionally.
• Enter invoices, draft sales invoices, and maintain records.
• Create purchase orders and match against invoices.
• Reconcile petty cash and corporate card receipts.
• Follow up on quotes, POs, and invoices under direction.
• Prepare quotes and proposals from templates and keep CRM up to date.
• Pack and dispatch shipments and coordinate courier bookings.
• Order office and kitchen supplies and manage stock levels.
• Update websites and assist with social media and promotional tasks.
• Draft routine correspondence and book travel, accommodation, and meetings.
• Maintain shared files, registers, and contact databases.
• Arrange catering, keep common areas tidy, and support events.

Skills

Friendly appearance

Organised

Good written communication

Good verbal communication

Comfortable with computers

Willing to learn new tools

Microsoft 365 experience

Job description

Real World Group seeks an Office Administrator at Macquarie Park. This entry-level role includes full training to keep the office running smoothly, support sales and finance teams, and act as the first point of contact for visitors and callers.

You will handle front-of-house, invoicing, purchasing, CRM updates, stock management, and events support, with opportunities to learn IT services, venue tech, and live event production in a dynamic environment.