Front Desk & Office Experience Specialist

Employers Mutual Management Pty Ltd; Adelaide; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Diversity & inclusion

Work from home flexibility

Wellbeing program with discounted gym

RewardsHub discounts

Learning & development

Employee Assistance Program

Company events

Incentive scheme + salary reviews

Parental leave

Job summary

EML is seeking aReceptionist (building services officer) in our Adelaide office to manage front-of-house duties, greet visitors, answer calls, and handle the national inbox. This part-time, on-site role requires strong communication and organizational skills to support our busy national operation.

With 3+ years in reception or admin, you will excel at coordinating meetings, assisting colleagues, and delivering a professional first impression in a corporate environment.

Qualifications

• 3+ years demonstrated experience in reception, administration or call centre.
• Full Australian working rights without restriction.
• Excellent phone manner & attention to detail.
• Ability to take initiative, be innovative, and solve problems with accuracy.

Responsibilities

• Be the first point of contact for visitors, clients and employees, providing a welcoming and professional front-of-house experience.
• Answer and direct calls through the national phone line, ensuring enquiries are handled efficiently.
• Monitor and respond to general enquiries received through the national shared inbox.
• Support the day-to-day operation of reception and front-of-house services, including meeting rooms, visitors and general office enquiries.
• Provide administrative and coordination support to the wider Building Services team as required.

Skills

Customer service

Excellent communication

Phone etiquette

Multitasking

Initiative

Attention to detail

Education

Australian working rights

Tools

MS Word

MS Excel

MS Outlook

PowerPoint

Job description

EML is seeking aReceptionist (building services officer) in our Adelaide office to manage front-of-house duties, greet visitors, answer calls, and handle the national inbox. This part-time, on-site role requires strong communication and organizational skills to support our busy national operation.

With 3+ years in reception or admin, you will excel at coordinating meetings, assisting colleagues, and delivering a professional first impression in a corporate environment.