Front Desk & Guest Experience Specialist

BPT The Birdanco Practice Trust; Wagga Wagga; On-site; AUD 45,000 - 60,000; Full time

Job summary

RSM Australia in Wagga Wagga is seeking a friendly and highly organised Receptionist to be the welcoming face of the office. You will be responsible for front-of-house duties, handling calls, greeting visitors and supporting a busy team with administrative tasks.

In this role you will coordinate meetings, assist with catering and ensure a smooth daily operation. The position offers a collaborative culture and opportunities to develop within a global professional services network.

Qualifications

• Previous experience in a receptionist, administration or customer service role.

Responsibilities

• Providing professional front-of-house reception services.
• Greeting clients and visitors in a warm, friendly and professional manner.
• Managing incoming calls and directing enquiries appropriately.
• Coordinating meeting room bookings and ensuring rooms are prepared and presentation-ready.
• Assisting with catering and refreshments for meetings and events.
• Providing general administrative support including document preparation, printing and other office requests.
• Supporting the wider team with day-to-day administrative tasks as required.

Skills

Front-of-house

Customer service

Communication

Organisational skills

Multitasking

Computer skills

Teamwork

Tools

Office software

Job description

RSM Australia in Wagga Wagga is seeking a friendly and highly organised Receptionist to be the welcoming face of the office. You will be responsible for front-of-house duties, handling calls, greeting visitors and supporting a busy team with administrative tasks.

In this role you will coordinate meetings, assist with catering and ensure a smooth daily operation. The position offers a collaborative culture and opportunities to develop within a global professional services network.