Front Desk & Client Services Specialist (Junior)

Neuro Alliance; Newcastle-Maitland; In loco; AUD 50.000 - 60.000; Tempo pieno

Descrizione del lavoro

Neuro Alliance is seeking a Junior Administrative Assistant to join our front reception team in Newcastle, NSW. You will be the first point of contact for clients, families, referrers and clinicians, ensuring a welcoming, efficient reception and smooth switchboard operations.

We value a friendly, reliable and enthusiastic approach, with strong communication skills and attention to detail. No extensive healthcare admin experience is required as we train you in our systems, processes and policies.

Competenze

• Proven ability to provide friendly front-desk service.
• Ability to manage a busy reception and switchboard.
• Willingness to follow established policies and procedures.

Mansioni

• Provide friendly, professional reception services to clients, families, visitors and referrers.
• Manage front reception and a busy switchboard, including greeting visitors and directing calls.
• Assist with appointment enquiries, general administration and day-to-day office tasks.
• Complete accurate data entry and maintain client records using practice management systems.
• Follow established policies and procedures, maintaining confidentiality.

Conoscenze

Friendly and approachable

Reliable and enthusiastic

Strong communication skills

Attention to detail

Willingness to learn

Customer service mindset

Team collaboration

Strumenti

Practice management systems

Descrizione del lavoro

Neuro Alliance is seeking a Junior Administrative Assistant to join our front reception team in Newcastle, NSW. You will be the first point of contact for clients, families, referrers and clinicians, ensuring a welcoming, efficient reception and smooth switchboard operations.

We value a friendly, reliable and enthusiastic approach, with strong communication skills and attention to detail. No extensive healthcare admin experience is required as we train you in our systems, processes and policies.