Front Desk & Centre Experience Coordinator

Urbis; Melbourne; On-site; AUD 45,000 - 55,000; Full time

Job summary

Urbis in Melbourne is seeking a Receptionist to deliver a warm, professional front-of-house experience for tenants, visitors and contractors. You will be on-site at Endeavour Hills Shopping Centre, coordinating bookings, events and general admin while supporting centre operations.

You will bring reception or hospitality experience, excellent communication and strong organisational skills. Proficiency in Microsoft Office, Outlook and Teams is preferred; additional safety or first aid

Qualifications

• Experience delivering front-of-house service and managing busy reception areas.
• Excellent verbal and written communication with a customer-centric approach.
• Strong organisational skills and ability to balance multiple tasks.

Responsibilities

• Greet tenants, visitors and contractors and act as first point of contact.
• Manage reception, meeting rooms and shared spaces to maintain a professional welcome.
• Coordinate bookings, events and general administrative tasks.
• Assist with communications, enquiries and property-related processes.
• Support financial administration, invoicing, reporting and procurement activities.
• Provide support to centre operations, marketing initiatives and community activations.
• Contribute to workplace safety and emergency preparedness documentation.

Skills

Reception experience

Customer service

MS Office

Communication skills

Organisational skills

Education

Year 12 or equivalent

Tools

Microsoft Office Suite

Job description

Urbis in Melbourne is seeking a Receptionist to deliver a warm, professional front-of-house experience for tenants, visitors and contractors. You will be on-site at Endeavour Hills Shopping Centre, coordinating bookings, events and general admin while supporting centre operations.

You will bring reception or hospitality experience, excellent communication and strong organisational skills. Proficiency in Microsoft Office, Outlook and Teams is preferred; additional safety or first aid