Front Desk & Visitor Experience Lead

Stockland; City of Melbourne; On-site; AUD 52,000 - 70,000; Full time

Job summary

Stockland is seeking a Corporate Receptionist in Melbourne to welcome employees, visitors and partners with a warm, professional and engaging presence. You will help shape the day-to-day environment, coordinate meetings, oversee visitor management and support office services to keep the workplace running smoothly.

In this frontline role, you will leverage strong communication, multitasking and organisational skills to deliver exceptional service, build relationships and contribute to a positive,

Qualifications

• Experience in a corporate hospitality, reception or customer-facing role.
• Confident communication skills, both written and verbal.
• Proficiency in Microsoft Office, particularly Outlook and Teams.
• Strong organisational skills and ability to prioritise and multitask.
• Experience with visitor management, bookings or procurement.
• Attention to detail in a busy environment.

Responsibilities

• As the first point of contact for the Melbourne Head Office, shape the day-to-day experience for employees, visitors and partners.
• Manage front-of-house services and visitor management processes.
• Coordinate meeting room bookings and workplace logistics.
• Handle mail, courier services and deliveries.
• Provide administrative support and assist with procurement and workplace services.
• Maintain a well-presented, safe, professional reception environment.

Skills

Customer service

Reception experience

Stakeholder communication

Organisation

Procurement knowledge

Tools

Microsoft Outlook

Microsoft Teams

Job description

Stockland is seeking a Corporate Receptionist in Melbourne to welcome employees, visitors and partners with a warm, professional and engaging presence. You will help shape the day-to-day environment, coordinate meetings, oversee visitor management and support office services to keep the workplace running smoothly.

In this frontline role, you will leverage strong communication, multitasking and organisational skills to deliver exceptional service, build relationships and contribute to a positive,