Front Desk Administrator - Community Employment Programs

Workways Australia; Morwell; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 per yr.

Monthly Accrued Days Off (ADO)

Employee Assistance program

Private health insurance discounts

Lifestyle discounts

Learning & development opportunities

Job summary

Workways Australia in Morwell, VIC, is seeking an Administrator to provide high-level administrative support across site programs. The role’s key focus is welcoming customers, assisting them to access services, and acting as the first point of contact for participants and stakeholders.

You will handle diary management, coordinate meetings and events, and refer clients to appropriate staff while maintaining confidentiality and professionalism in a contractually compliant environment.

Qualifications

• Experience delivering high-level administrative support.
• Proficient with Windows and MS Office suites.
• Ability to manage diaries, meetings and reception duties.
• Willingness to obtain Police Check and Working with Children clearance.
• Current driver’s license.

Responsibilities

• Answering customer enquiries promptly and professionally.
• Assist participants with accessing Digital Services and online profiles.
• Support customers with open access computers, resumes and job applications.
• Refer customers to staff or external organisations as needed.
• Contribute to team objectives and performance targets.
• Provide comprehensive admin and clerical support to site staff.
• Manage diary tasks and coordinate meetings in consultation with the Site Manager.
• Arrange meetings, workshops and events as required.

Skills

Customer service

Administrative support

Interpersonal skills

Diary management

Meeting coordination

Team collaboration

Contractual compliance

Autonomy & initiative

Education

Office Administration qualification or equivalent

Tools

Windows

MS Office

Job description

Workways Australia in Morwell, VIC, is seeking an Administrator to provide high-level administrative support across site programs. The role’s key focus is welcoming customers, assisting them to access services, and acting as the first point of contact for participants and stakeholders.

You will handle diary management, coordinate meetings and events, and refer clients to appropriate staff while maintaining confidentiality and professionalism in a contractually compliant environment.