Community Workforce Administrator | Employment Support Lead

Workways; City of Latrobe; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging benefits up to $15,9k

Monthly ADO for full-time staff

Employee Assistance program

Private health insurance discounts

Lifestyle discounts

Job summary

Workways Australia is seeking an Administrator to provide high-level administrative support at our Traralgon site. You will be the first point of contact for customers, assisting them to access services and navigate work programs with professionalism and care.

Your role involves managing inquiries, supporting digital services and computer access, and coordinating meetings while maintaining high standards of confidentiality and service delivery.

Qualifications

• Demonstrated experience providing administrative support.
• Strong interpersonal and communication skills with diverse stakeholders.
• Proficient in Windows and MS Office suite.
• Able to work autonomously and as part of a team.
• Hold a valid driver’s licence and willing to obtain Police Check and Working with Children Card.
• Relevant Office Administration qualifications or equivalent experience.

Responsibilities

• Answer customer enquiries promptly and professionally.
• Assist customers with digital services and access to employment resources.
• Support open access computer use, job seeker profiles, resumes and applications.
• Refer customers to staff or external organisations as needed.
• Contribute to team objectives and efficient site operations.
• Maintain diary management and coordinate meetings and events.
• Provide administrative and clerical support to site staff.

Skills

Administrative support

Interpersonal skills

Customer service

Communication skills

Attention to detail

Autonomous work

Team collaboration

Computer proficiency

Education

Office Administration qualification

Tools

MS Office

Windows OS

Job description

Workways Australia is seeking an Administrator to provide high-level administrative support at our Traralgon site. You will be the first point of contact for customers, assisting them to access services and navigate work programs with professionalism and care.

Your role involves managing inquiries, supporting digital services and computer access, and coordinating meetings while maintaining high standards of confidentiality and service delivery.