Community Workforce Admin & Customer Care

Workways; Morwell; Presencial; AUD 55.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging

ADO days off

Employee Assistance

Private health insurance discount

Lifestyle discounts

Learning & development

Descripción de la vacante

Workways Australia Ltd in Morwell, VIC, is seeking a Workforce Administrator to provide high-level administrative support to programs from site. You will be the first point of contact for participants and stakeholders, delivering strong customer service and professional presentation while managing diaries and coordinating meetings.

You will support customers in accessing services, assist with digital services and job seeker profiles, and liaise with staff and external organisations as required.

Formación

• Provides high-level administration support to programs from site.
• First point of contact for participants and stakeholders; strong customer service.
• Ability to manage diaries, arrange meetings, and coordinate events.

Responsabilidades

• Answer customer enquiries promptly and professionally.
• Assist participants with digital services and job seeker profiles.
• Support access to computers, resumes, and job applications.
• Refer customers to staff or external organisations as needed.
• Contribute to team objectives and provide clerical support for site staff.
• Manage diaries and coordinate meetings with Site Manager.
• Arrange meetings, workshops and related events.

Conocimientos

Customer Service

Administrative Support

Diary Management

Interpersonal Skills

MS Office

Reception

Educación

Office Administration qualification

Herramientas

MS Office

Windows OS

Email/CRM

Descripción del empleo

Workways Australia Ltd in Morwell, VIC, is seeking a Workforce Administrator to provide high-level administrative support to programs from site. You will be the first point of contact for participants and stakeholders, delivering strong customer service and professional presentation while managing diaries and coordinating meetings.

You will support customers in accessing services, assist with digital services and job seeker profiles, and liaise with staff and external organisations as required.