Front Desk Administrator

Kelly+Partners; Campbelltown; On-site; AUD 52,000 - 68,000; Full time

Job summary

Kelly+Partners in Campbelltown is seeking an experienced Front Desk Administrator to join our South-West Sydney team. As the first point of contact, you’ll create a welcoming experience and provide day-to-day administrative support to the broader team.

You’ll handle reception duties, client onboarding, paperless workflows and client payments, and contribute to ASIC/ATO tasks as needed. This local role offers variety and growth within a global firm.

Qualifications

• 1–2 years in administration or front desk role, ideally in an accounting practice.
• Strong written and verbal communication skills.
• Excellent organisational ability and attention to detail.

Responsibilities

• Mail collection and distribution.
• Make outbound calls and answer inbound calls.
• Meet and greet clients and visitors.
• Manage meeting rooms.
• Process and receipting of client payments.
• ASIC corporate compliance tasks and new company orders.
• ATO registration applications for clients.
• ATO lodgement of completed tax returns.
• Process client ATO correspondence electronically.
• Onboard new clients and manage database records.
• Debt collection activities.

Skills

Customer service

Reception

MS Office

Tools

BGL CAS360

FeeSynergy

Job description

At Kelly+Partners, we operate with one clear mission: to help our people, private business owners and the communities we work in Be Better Off.

We’re looking for an experienced Front Desk Administrator to join our South-West Sydney team in Campbelltown. As one of the first points of contact for our clients, you’ll play an important role in creating a welcoming experience while providing day-to-day administrative support to the broader team.

About Kelly+Partners

• ASX-listed Top 20 accounting firm with offices across Australia, Ireland, Hong Kong and the USA
• Winner of the Australian Business Awards for Employer of Choice and recognised as one of Australia’s Best Workplaces for Women
• Over 20 years in business with consistent growth of 30% per annum
• Award-winning culture built on collaboration, professional development and helping people succeed

Why Join Kelly+Partners South-West Sydney?

Work Close to Home: Build your career locally in Campbelltown without having to travel into the Sydney CBD, while still being part of a growing global firm.

Supportive Team Culture: Join a friendly and welcoming team where people work closely together, support one another and take pride in delivering a great experience for our clients.

Professional Development: We’re committed to helping our people continue to develop, with ongoing learning and opportunities to grow within the business.

A Role with Variety: This is more than just sitting at reception. You’ll support clients and the broader team across a range of reception, administration, compliance and client onboarding responsibilities.

Position Responsibilities

• Mail collection and distribution
• Making outbound calls and answering all inbound calls
• Meeting and greeting clients and other visitors
• Meeting room management
• Processing and receipting of client payments
• ASIC Corporate Compliance processing, new company orders, company searches, record management and company name registrations/renewals
• ATO registration applications for clients
• ATO lodgement of completed tax returns
• Electronic processing of client ATO correspondence
• Onboarding of new clients into our system and all database management
• Debt collection activities

About You

You’ll be someone who enjoys working with people, takes pride in providing excellent service and can confidently manage a varied workload.

You will ideally have:

• Minimum of one to two years’ experience in a similar administration or front desk role, ideally within an accounting practice
• Experience with BGL CAS360, FeeSynergy would be an advantage
• Proficiency in Microsoft Word, Excel and PowerPoint
• Excellent written and verbal communication skills
• Strong organisational skills and attention to detaiFront
• A genuine commitment to providing exceptional service to clients
• A proactive, self-motivated and enthusiastic approach
• The ability to work collaboratively as part of a team