Front Desk Administrator

Kelly+Partners Accountants; Campbelltown; On-site; AUD 48,000 - 56,000; Full time

Job summary

Kelly+Partners is seeking an experienced Front Desk Administrator to join our South-West Sydney team in Campbelltown. As one of the first points of contact for our clients, you’ll create a welcoming experience and provide day-to-day administrative support to the broader team.

You’ll manage reception, client onboarding, payments processing, and various administration tasks, working with a collaborative, supportive culture and opportunities to grow within the business.

Qualifications

• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• A genuine commitment to providing exceptional service to clients.
• The ability to work collaboratively as part of a team.

Responsibilities

• Mail collection and distribution.
• Making outbound calls and answering all inbound calls.
• Meeting and greeting clients and other visitors.
• Meeting room management.
• Processing and receipting of client payments.
• ASIC Corporate Compliance processing, new company orders, company searches, record management and company name registrations/renewals.
• ATO registration applications for clients.
• ATO lodgement of completed tax returns.
• Electronic processing of client ATO correspondence.
• Onboarding of new clients into our system and all database management.
• Debt collection activities.

Skills

Communication

Organization

Customer service

Team collaboration

Proactive attitude

Tools

BGL CAS360

FeeSynergy

Job description

At Kelly+Partners, we operate with one clear mission: to help our people, private business owners and the communities we work in Be Better Off.

We’re looking for an experienced Front Desk Administrator to join our South-West Sydney team in Campbelltown. As one of the first points of contact for our clients, you’ll play an important role in creating a welcoming experience while providing day-to-day administrative support to the broader team.

About Kelly+Partners

• ASX-listed Top 20 accounting firm with offices across Australia, Ireland, Hong Kong and the USA
• Winner of the Australian Business Awards for Employer of Choice and recognised as one of Australia’s Best Workplaces for Women
• Over 20 years in business with consistent growth of 30% per annum
• Award-winning culture built on collaboration, professional development and helping people succeed

Why Join Kelly+Partners South-West Sydney?

Work Close to Home: Build your career locally in Campbelltown without having to travel into the Sydney CBD, while still being part of a growing global firm.

Supportive Team Culture: Join a friendly and welcoming team where people work closely together, support one another and take pride in delivering a great experience for our clients.

Professional Development: We’re committed to helping our people continue to develop, with ongoing learning and opportunities to grow within the business.

A Role with Variety: This is more than just sitting at reception. You’ll support clients and the broader team across a range of reception, administration, compliance and client onboarding responsibilities.

Position Responsibilities

• Mail collection and distribution
• Making outbound calls and answering all inbound calls
• Meeting and greeting clients and other visitors
• Meeting room management
• Processing and receipting of client payments
• ASIC Corporate Compliance processing, new company orders, company searches, record management and company name registrations/renewals
• ATO registration applications for clients
• ATO lodgement of completed tax returns
• Electronic processing of client ATO correspondence
• Onboarding of new clients into our system and all database management
• Debt collection activities

About You

You’ll be someone who enjoys working with people, takes pride in providing excellent service and can confidently manage a varied workload.

You Will Ideally Have

• Minimum of one to two years’ experience in a similar administration or front desk role, ideally within an accounting practice
• Experience with BGL CAS360, FeeSynergy would be an advantage
• Proficiency in Microsoft Word, Excel and PowerPoint
• Excellent written and verbal communication skills
• Strong organisational skills and attention to detaiFront
• A genuine commitment to providing exceptional service to clients
• A proactive, self-motivated and enthusiastic approach
• The ability to work collaboratively as part of a team