Front Desk & Admin Support Specialist

CBRE Asia Pacific; Mackay Regional; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Opportunities for growth and developm​

Corporate discounts

Wellbeing initiatives and health progr

Paid volunteer leave and CBRE Cares

Community-focused team

Job summary

CBRE Asia Pacific is seeking a friendly Receptionist/Administration Assistant for Mount Pleasant Shopping Centre in Mackay. You will be the first point of contact for customers and retailers, manage reception, handle inquiries, and support the centre management team.

Join a collaborative team with full training and mentoring. The role offers growth opportunities within a dynamic retail environment and exposure to CBRE's services while contributing to community-focused initiatives.

Qualifications

• Previous experience in administration, reception or customer service roles.
• A warm, approachable, and professional communicator.
• Strong organisational skills with the ability to manage competing priorities.
• A high level of attention to detail and accuracy.
• Confidence using Microsoft Office and learning new systems.

Responsibilities

• Manage reception, customer enquiries and incoming calls.
• Assist with gift card sales, mobility equipment hire and lost property.
• Support retailers with general enquiries, invoicing and rent payment queries.
• Provide administrative support to the Centre Manager and wider centre management team.
• Maintain reports, records, meeting minutes and compliance documentation.
• Assist with retailer sales reporting and general office administration.

Skills

Reception

Administration

Customer Service

Microsoft Office

Communication

Tools

MS Office

Job description

CBRE Asia Pacific is seeking a friendly Receptionist/Administration Assistant for Mount Pleasant Shopping Centre in Mackay. You will be the first point of contact for customers and retailers, manage reception, handle inquiries, and support the centre management team.

Join a collaborative team with full training and mentoring. The role offers growth opportunities within a dynamic retail environment and exposure to CBRE's services while contributing to community-focused initiatives.