Receptionist / Administration Assistant

CBRE Asia Pacific; Mackay Regional; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Opportunities for growth and developm​

Corporate discounts

Wellbeing initiatives and health progr

Paid volunteer leave and CBRE Cares

Community-focused team

Job summary

CBRE Asia Pacific is seeking a friendly Receptionist/Administration Assistant for Mount Pleasant Shopping Centre in Mackay. You will be the first point of contact for customers and retailers, manage reception, handle inquiries, and support the centre management team.

Join a collaborative team with full training and mentoring. The role offers growth opportunities within a dynamic retail environment and exposure to CBRE's services while contributing to community-focused initiatives.

Qualifications

• Previous experience in administration, reception or customer service roles.
• A warm, approachable, and professional communicator.
• Strong organisational skills with the ability to manage competing priorities.
• A high level of attention to detail and accuracy.
• Confidence using Microsoft Office and learning new systems.

Responsibilities

• Manage reception, customer enquiries and incoming calls.
• Assist with gift card sales, mobility equipment hire and lost property.
• Support retailers with general enquiries, invoicing and rent payment queries.
• Provide administrative support to the Centre Manager and wider centre management team.
• Maintain reports, records, meeting minutes and compliance documentation.
• Assist with retailer sales reporting and general office administration.

Skills

Reception

Administration

Customer Service

Microsoft Office

Communication

Tools

MS Office

Job description

Be the first point of contact of a prominent retail shopping centre

Join a collaborative team - full training and mentoring provided

Mackay | Land of the Yuwibara people

Are you a people person who loves staying organised and helping things run smoothly? We're looking for a Receptionist / Administration Assistant to join our team at Mount Pleasant Shopping Centre. In this varied role, you'll be the first point of contact for customers and retailers while providing valuable administration support to the centre management team.

About The Role

• Manage reception, customer enquiries and incoming calls
• Assist with gift card sales, mobility equipment hire and lost property
• Support retailers with general enquiries, invoicing and rent payment queries
• Provide administrative support to the Centre Manager and wider centre management team
• Maintain reports, records, meeting minutes and compliance documentation
• Assist with retailer sales reporting and general office administration

About You

• Previous experience in administration, reception or customer service roles
• A warm, approachable, and professional communicator
• Strong organisational skills with the ability to manage competing priorities
• A high level of attention to detail and accuracy
• Confidence using Microsoft Office and learning new systems

So, what’s in it for you?

• Opportunities for growth and development within a dynamic retail environment
• Corporate discounts, wellbeing initiatives and health programs
• Paid volunteer leave and opportunities to give back through the CBRE Cares Foundation
• Work within a vibrant, community-focused team where no two days are the same!

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people.

At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

About CBRE Group, Inc. CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com .

Service line: Advisory Segment