Administration Assistant – Full Time | Bodyfix Physiotherapy Charters Towers

Bodyfix Physiotherapy & Massage; Charters Towers Regional; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Full training provided

Growth opportunities

Job summary

Bodyfix Physiotherapy & Massage in Charters Towers is seeking an Administration Assistant to manage the front desk and day-to-day administration. You will handle bookings, calls, emails and payments, ensuring clinicians can focus on patient care while delivering a welcoming, professional experience.

The role requires healthcare-administrative experience, strong MS Office skills (especially Excel), strict confidentiality, and a proactive, people-focused attitude.

Qualifications

• Experience in an administrative role (healthcare is a bonus).
• Excellent computer skills and confident across Microsoft Office, especially Excel.
• Adaptable and calm in a fast-paced environment, able to juggle multiple tasks without losing accuracy.
• Strict about patient confidentiality.
• Exceptional customer service, with a friendly, positive and caring manner towards everyone in the clinic.
• Strong time management and the initiative to get things done without being asked.
• Energetic and genuinely enjoy working with people.

Responsibilities

• Run day-to-day reception and administration: bookings, calls, emails, payments and client enquiries.
• Support our physiotherapists and exercise physiologists so their days run on time.
• Work alongside the Practice Manager and Director on the projects and systems that keep our services growing.
• Live the Bodyfix values and give every client a high-quality experience from the moment they walk in.
• Keep the clinic clean, tidy and welcoming, because great healthcare starts with a great environment.

Skills

Excel

MS Office

Customer service

Time management

Confidentiality

Job description

Administration Assistant – Full Time | Bodyfix Physiotherapy Charters Towers

Bodyfix Physiotherapy & Massage – Charters Towers QLD

You’ll be the first person our clients meet and the reason they leave feeling looked after. As our full-time Administration Assistant, you’ll keep the front of house running smoothly so our clinicians can focus on getting people better. Full training is provided.

Key responsibilities

• Run day-to-day reception and administration: bookings, calls, emails, payments and client enquiries
• Support our physiotherapists and exercise physiologists so their days run on time
• Work alongside the Practice Manager and Director on the projects and systems that keep our services growing
• Live the Bodyfix values and give every client a high-quality experience from the moment they walk in
• Keep the clinic clean, tidy and welcoming, because great healthcare starts with a great environment

About you

• Experience in an administrative role (healthcare is a bonus)
• Excellent computer skills and confident across Microsoft Office, especially Excel
• Adaptable and calm in a fast-paced environment, able to juggle multiple tasks without losing accuracy
• Strict about patient confidentiality
• Exceptional customer service, with a friendly, positive and caring manner towards everyone in the clinic
• Strong time management and the initiative to get things done without being asked
• Energetic and genuinely enjoy working with people

About us

Bodyfix Physiotherapy is Charters Towers’ home for physiotherapy, exercise physiology, Pilates and occupational health, and the 2026 Business of the Year winner. We built that on our people. Our close-knit team is the foundation of the business, and we invest in making Bodyfix a place people want to work, with real opportunities to grow with us.