Front Desk & Admin Assistant - Family-Run Retail

Betta Home Living; Rockhampton Regional; Sur place; AUD 55 000 - 65 000; Plein temps

Avantages offerts par ce poste

Staff purchase program

Management support

Team social club

Résumé du poste

Betta Home Living in Rockhampton is seeking an Administration Assistant to join our team. The role focuses on front-of-store administration: answering phone, liaising with staff and customers, processing invoices and all general duties.

You will contribute to a welcoming customer experience and support the sales team while maintaining accurate records and efficient day-to-day operations. This is a role with growth within a family-owned business.

Qualifications

• Proficiency with Microsoft Office (Excel in particular) and strong written/verbal communication.
• Excellent attention to detail and accuracy.
• Ability to multi-task in a busy front-of-store environment.
• Willingness to learn and adapt quickly to store systems.
• Neat, tidy appearance and professional image.

Responsabilités

• Provide front-of-store customer service and counter duties.
• Answer phone calls and handle email enquiries.
• Process customer invoices and payments.
• Direct customers in store and liaise with sales team to ensure great experience.
• Assist with general administration to support day-to-day operations.

Connaissances

MS Office

Communication

Attention to detail

Multi-tasking

Learning mindset

Professional presentation

Outils

IRMS POS

Description du poste

Betta Home Living in Rockhampton is seeking an Administration Assistant to join our team. The role focuses on front-of-store administration: answering phone, liaising with staff and customers, processing invoices and all general duties.

You will contribute to a welcoming customer experience and support the sales team while maintaining accurate records and efficient day-to-day operations. This is a role with growth within a family-owned business.