Reception & Administration Pro - Front Desk Lead (Full-Time)

Queensland All Trades; Logan City; On-site; AUD 50,000 - 60,000; Full time

Job summary

Queensland All Trades in Beenleigh is seeking a friendly and organised Receptionist / Administration Assistant to join our team on a full-time basis. You will manage front-of-house duties, handle calls and emails, and support day-to-day office operations with a proactive approach.

The role requires a minimum of five years in a similar reception/administration position, with strong Microsoft Office and email skills.

Qualifications

• Minimum 5 years of experience in a similar reception or administration role.
• Professional phone manner with clear, courteous communication.
• Strong organisational skills to juggle multiple tasks and priorities.
• Initiative and flexibility to help wherever needed.
• Energetic, positive attitude and reliability.
• Comfortable with Microsoft Office and email; quick to learn new systems.
• Empathy and patience when assisting customers.

Responsibilities

• Answer and direct incoming calls, take accurate messages and assist with enquiries.
• Monitor the shared inbox, respond to emails and distribute correspondence to the appropriate team members.
• Welcome visitors and maintain a tidy, professional reception area.
• Enter incoming jobs into our system and maintain accurate records.
• Communicate with trades, clients and property owners.
• Process incoming and outgoing mail.
• Assist with filing, data entry and general office tasks.
• Support the wider team to keep daily operations running smoothly.

Skills

5+ years experience

Professional phone manner

Organisation

Initiative and flexibility

Energetic and positive attitude

Computer confidence

Reliability

Empathy and patience

Tools

Microsoft Office

Job description

Queensland All Trades in Beenleigh is seeking a friendly and organised Receptionist / Administration Assistant to join our team on a full-time basis. You will manage front-of-house duties, handle calls and emails, and support day-to-day office operations with a proactive approach.

The role requires a minimum of five years in a similar reception/administration position, with strong Microsoft Office and email skills.