Freight Client Success Manager: Path to Commercial Growth

Linktal Recruitment; Randwick City Council; On-site; AUD 65,000 - 90,000; Full time

Job summary

Linktal Recruitment is seeking a proactive freight forwarding professional in NSW to own a dedicated client portfolio and build strong, multi-level relationships with major brands.

You will coordinate import/export sea shipments, quote rates, and liaise with clients, carriers and the global partner network, delivering timely updates and tailored solutions within a busy, high-volume operation.

Qualifications

• 2+ years experience in freight forwarding or shipping.
• Experience in customer service or sales support in freight forwarding preferred.
• Strong organisational and communication skills.

Responsibilities

• Manage a dedicated portfolio of clients and build strong relationships across their organisations.
• Provide expert support on import and export sea cargo, including quoting and rate sourcing.
• Coordinate international shipments end to end on behalf of customers.
• Liaise confidently with clients, carriers, and the global partner network.
• Work with the Cargo Development team to tailor solutions and deliver timely updates.

Skills

Client relationship management

Freight forwarding knowledge

Quoting & rate sourcing

Communication skills

Organisational skills

Job description

Linktal Recruitment is seeking a proactive freight forwarding professional in NSW to own a dedicated client portfolio and build strong, multi-level relationships with major brands.

You will coordinate import/export sea shipments, quote rates, and liaise with clients, carriers and the global partner network, delivering timely updates and tailored solutions within a busy, high-volume operation.