Founding Customer Success Manager - AI Platform Adoption

SLAMcore; Australia; On-site; AUD 100,000 - 130,000; Full time

Job summary

Beam is seeking a Customer Success Manager to lead the Australia expansion for Beam Notes, onboarding partners, driving adoption, and securing renewals across key accounts. You will partner with the Senior Leadership Team to validate impact and establish scalable practices in the Australian market.

The role emphasizes strong relationship management, growth opportunities, and delivering measurable outcomes through hands-on customer success activities in a high-growth startup environment.

Qualifications

• Exceptional relationship-building and communication skills.
• Strong commercial acumen with revenue growth mindset.
• Proactive, data-driven, and detail-oriented approach.

Responsibilities

• Onboard new partners and drive product adoption.
• Identify opportunities for account expansion and renewals.
• Collaborate with senior leadership to define customer success playbooks for Australia.

Skills

Relationship Building

Commercial Acumen

Communication Skills

Adaptive Growth Mindset

Proactive Approach

Attention to Detail

Impact Focus

Startup Experience

Job description

Beam is seeking a Customer Success Manager to lead the Australia expansion for Beam Notes, onboarding partners, driving adoption, and securing renewals across key accounts. You will partner with the Senior Leadership Team to validate impact and establish scalable practices in the Australian market.

The role emphasizes strong relationship management, growth opportunities, and delivering measurable outcomes through hands-on customer success activities in a high-growth startup environment.