Forward Deployed Engineer – Salesforce (Client-Facing Solution Lead)

Innovior; North Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Innovior is a leading boutique Digital Transformation consultancy seeking a senior Salesforce professional who bridges hands-on technical architecture with commercial client engagement.

You will be the primary technical presence on client premises, leading discovery workshops, turning ambiguous problems into concrete solutions, driving pre-sales conversations, and building production-grade software directly within client platforms.

Qualifications

• Hands-on Salesforce delivery across Sales, Service, Data Cloud and Agent force.
• Strong Apex, Lightning Web Components (LWC) and Flow design experience.
• Experience leading pre-sales or discovery conversations without intermediary support.
• Excellent stakeholder management and autonomy in client environments.

Responsibilities

• Lead interactive discovery and whiteboarding sessions with client owners and sponsors; identify expansion opportunities and shape scopes for early engagement.
• Convert complex client concepts into functional software directly within the client environment in short, iterative cycles.
• Hands-on design, configuration, and coding across Salesforce products using Apex, LWC, and Flows.
• Architect and deliver robust integrations with enterprise systems using REST/SOAP APIs and middleware (e.g., MuleSoft).
• Protect project margins and engagement boundaries while maintaining client trust and agility.
• Apply AI-accelerated engineering workflows to compress delivery timelines and reuse patterns across the practice.
• Operate independently on client premises, owning delivery from design through adoption.

Skills

Salesforce

Apex

LWC

Flows

Pre-sales

Client engagement

Tools

MuleSoft

Job description

Innovior is a leading boutique Digital Transformation consultancy.

Role Overview

Innovior is pioneering an agentic delivery model that streamlines the path from initial conversation to live execution. We are looking for a senior-level Salesforce professional who bridges the gap between hands‑on technical architecture and commercial client engagement.

In this role, you will be the primary technical presence on client premises—leading discovery workshops, turning ambiguous problem statements into defined solutions, driving pre‑sales conversations, and rapidly building production‑grade software directly within client platforms. You will work without intermediate layers of business analysts or project managers, taking personal ownership of user adoption, delivery speed, and business outcomes.

Key Responsibilities

Client Discovery & Business Development

Lead interactive discovery and whiteboarding sessions directly with operational owners and executive sponsors; identify commercial expansion opportunities, shape early leads into concrete scopes and conduct technical pre‑sales demonstrations.

Rapid Prototyping & Live Delivery

Convert complex, partially formed client concepts into functional, working software directly within the client environment in short, iterative cycles.

Enterprise Architecture & Build

Hands‑on design, configuration, and coding across Sales Cloud, Service Cloud, Data Cloud, and Agent force, leveraging Apex, Lightning Web Components (LWC), and advanced Flows.

System Integration

Architect and deliver robust integrations with enterprise systems using REST/SOAP APIs, Platform Events, and middleware (such as MuleSoft) with rigorous attention to data integrity and error handling.

Commercial & Scope Discipline

Exercise sound commercial judgment to protect project margins and engagement boundaries while maintaining strong client trust and agility.

AI‑Accelerated Engineering

Apply modern AI‑assisted engineering workflows (Cursor, Claude, LLMs) to compress delivery timelines and share reusable patterns across the practice.

Required Skills & Experience

Senior Technical Mastery

Demonstrated track record delivering complex Salesforce solutions in a hands‑on technical capacity across Sales, Service, Data Cloud, and Agent force.

Programmatic & Declarative Proficiency

Deep practical competence in Apex, Lightning Web Components (LWC), and Flow design.

Commercial & Stakeholder Agility

Proven success working directly with client stakeholders at all levels, navigating ambiguous requirements, and leading pre‑sales or discovery conversations without intermediary support.

Enterprise Integration

Solid hands‑on knowledge of API integration architectures, middleware connectivity, and asynchronous event processing.

Autonomy & Delivery Drive

Demonstrated comfort operating independently inside client organisations, maintaining momentum, and taking full ownership from design through to adoption.

Mobility

Sustained availability to work on client premises in Melbourne or Sydney, including interstate travel when required by project demands.

Preferred Qualifications

• Salesforce certifications, particularly Application Architect, System Architect, or related Consultant credentials.
• Familiarity with AI‑augmented software engineering tools and agentic workflows.
• Exposure to Salesforce Industry Clouds (e.g., Public Sector Solutions, Health Cloud, Financial Services Cloud) or Contact Centre/CX architectures.

Why Join Us?

Competitive Reward:

Attractive base salary package aligned with senior architect benchmarks, plus superannuation and structured performance incentives.

Work-Life Balance:

High‑trust, flexible working environment that prioritises sustainable delivery practices alongside client needs.

Modern Delivery Culture:

Say goodbye to bureaucratic delivery overheads and experience high‑velocity, autonomous problem‑solving using modern AI tools.

Direct Influence:

High visibility with practice leadership and direct ownership of client success from day one