Forward Deployed Engineer – Salesforce (Client-Facing Solution Lead)

Innovior Pty Ltd; Melbourne; On-site; AUD 130,000 - 180,000; Full time

Benefits offered by this job

Base salary package

Superannuation

Flexible working environment

Autonomy in delivery

Job summary

Innovior Pty Ltd in Melbourne seeks a senior Salesforce professional who bridges hands-on technical architecture with commercial client engagement. You will be the primary technical presence on client premises, leading discovery workshops and turning ambiguous statements into defined solutions.

You will own delivery from design to adoption, work without intermediaries, and travel to Melbourne or Sydney as required to keep projects on track.

Qualifications

• Senior Salesforce delivery experience across Sales, Service, Data Cloud and Agent force.
• Hands-on competence in Apex, LWC, and Flow design.
• Proven track record engaging directly with client stakeholders without intermediary support.

Responsibilities

• Lead discovery workshops and pre-sales demonstrations with executives.
• Prototype and deliver production-grade software directly within client environments.
• Design, configure, and code across Salesforce clouds (Sales, Service, Data Cloud, Agent).
• Architect integrations using REST/SOAP APIs and middleware such as MuleSoft.

Skills

Salesforce hands-on

Apex & LWC

System integration

Stakeholder management

AI tools

Mobility & travel

Education

Salesforce certifications

Tools

MuleSoft

Job description

Innovior is a leading boutique Digital Transformation consultancy. Role Overview Innovior is pioneering an agentic delivery model that streamlines the path from initial conversation to live execution. We are looking for a senior-level Salesforce professional who bridges the gap between hands‑on technical architecture and commercial client engagement. In this role, you will be the primary technical presence on client premises—leading discovery workshops, turning ambiguous problem statements into defined solutions, driving pre‑sales conversations, and rapidly building production‑grade software directly within client platforms. You will work without intermediate layers of business analysts or project managers, taking personal ownership of user adoption, delivery speed, and business outcomes.

Key Responsibilities

• Client Discovery & Business Development: Lead interactive discovery and whiteboarding sessions directly with operational owners and executive sponsors; identify commercial expansion opportunities, shape early leads into concrete scopes and conduct technical pre‑sales demonstrations.
• Rapid Prototyping & Live Delivery: Convert complex, partially formed client concepts into functional, working software directly within the client environment in short, iterative cycles.
• Enterprise Architecture & Build: Hands‑on design, configuration, and coding across Sales Cloud, Service Cloud, Data Cloud, and Agent force, leveraging Apex, Lightning Web Components (LWC), and advanced Flows.
• System Integration: Architect and deliver robust integrations with enterprise systems using REST/SOAP APIs, Platform Events, and middleware (such as MuleSoft) with rigorous attention to data integrity and error handling.
• Commercial & Scope Discipline: Exercise sound commercial judgment to protect project margins and engagement boundaries while maintaining strong client trust and agility.
• AI‑Accelerated Engineering: Apply modern AI‑assisted engineering workflows (Cursor, Claude, LLMs) to compress delivery timelines and share reusable patterns across the practice.

Required Skills & Experience

• Senior Technical Mastery: Demonstrated track record delivering complex Salesforce solutions in a hands‑on technical capacity across Sales, Service, Data Cloud, and Agent force.
• Programmatic & Declarative Proficiency: Deep practical competence in Apex, Lightning Web Components (LWC), and Flow design.
• Commercial & Stakeholder Agility: Proven success working directly with client stakeholders at all levels, navigating ambiguous requirements, and leading pre‑sales or discovery conversations without intermediary support.
• Enterprise Integration: Solid hands‑on knowledge of API integration architectures, middleware connectivity, and asynchronous event processing.
• Autonomy & Delivery Drive: Demonstrated comfort operating independently inside client organisations, maintaining momentum, and taking full ownership from design through to adoption.
• Mobility: Sustained availability to work on client premises in Melbourne or Sydney, including interstate travel when required by project demands.

Preferred Qualifications

• Salesforce certifications, particularly Application Architect, System Architect, or related Consultant credentials.
• Familiarity with AI‑augmented software engineering tools and agentic workflows.
• Exposure to Salesforce Industry Clouds (e.g., Public Sector Solutions, Health Cloud, Financial Services Cloud) or Contact Centre/CX architectures.

Why Join Us

• Competitive Reward: Attractive base salary package aligned with senior architect benchmarks, plus superannuation and structured performance incentives.
• Work-Life Balance: High‑trust, flexible working environment that prioritises sustainable delivery practices alongside client needs.
• Modern Delivery Culture: Say goodbye to bureaucratic delivery overheads and experience high‑velocity, autonomous problem‑solving using modern AI tools.
• Direct Influence: High visibility with practice leadership and direct ownership of client success from day one

We help our clients to leverage technology, driving deep digital transformation and delivering tailored solutions to meet unique industry challenges. We’re lean. We’re dynamic. At Innovior, we create workplaces that foster growth and development - where our employees make a meaningful impact. By equipping our people with the tools they need to transform businesses. A career with Innovior means becoming part of a dynamic and innovative community. We invest in making waves and constantly pushing boundaries that unleash employee potential. We believe in your growth, development and empowerment. Diversity and inclusion are non‑negotiables: unique perspectives and experiences remain valued and embraced. Part of the Probe Group, a career at Innovior goes beyond the conventional notion of stability and security, igniting a fiery passion for innovation. As a company, we are committed to responsible growth, and to do that, our team needs to grow too. We’re high achievers, always striving for solutions that break barriers. The sky’s our limit. And it can be yours too.