Forward Deployed Engineer (AI Solutions) - APAC Market Sydney Office

Aircall; Sydney; Vor Ort; AUD 150.000 - 190.000; Vollzeit

Zusammenfassung

Aircall, a unicorn AI-powered customer communications platform, is seeking a Forward Deployed Engineer for the APAC market based in Sydney. You will work with customers to implement AI-enabled workflows and integrate Aircall’s voice, SMS, and AI features into their operations.

This role sits at the intersection of product, engineering and customer success, helping teams adopt scalable solutions and ensure smooth deployments across the APAC region.

Jobbeschreibung

Forward Deployed Engineer (AI Solutions) - APAC Market

Sydney Office

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico