Fortitude Valley Showroom - Sales Support & Admin

Bureau Of Meteorology; Brisbane; On-site; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Friendly, supportive team environment

Job summary

Competitive Advantage HRM & Recruitment is recruiting for a Sales Support / Administration Officer in Fortitude Valley, Brisbane. This full-time, permanent role blends showroom customer engagement with essential back-office administration.

You will guide customers through the product range, provide informed recommendations, prepare quotes and support order processing while keeping the showroom presentable and welcoming.

Qualifications

• Previous experience in sales support, administration, showroom or retail environments.
• Strong verbal and written communication skills, with a confident and approachable manner.
• A genuine passion for customer service and the ability to build positive customer relationships.
• Ability to multitask and prioritise competing tasks in a busy showroom environment.
• Strong attention to detail and accuracy.
• A proactive attitude and willingness to support the broader team.

Responsibilities

• Provide day-to-day administrative support to the showroom and admin team.
• Welcome customers and guide them through the extensive range of flooring and window furnishing products.
• Understand customer requirements and provide tailored product recommendations and practical design advice.
• Prepare accurate customer quotes and proactively follow up after showroom visits.
• Assist with order processing, customer records and general office administration.
• Manage incoming phone calls, emails and customer enquiries.
• Maintain a clean, organised and inviting showroom, ensuring displays and product samples are presented to a high standard.

Skills

Sales support

Customer service

Communication

Showroom experience

Job description

Competitive Advantage HRM & Recruitment is recruiting for a Sales Support / Administration Officer in Fortitude Valley, Brisbane. This full-time, permanent role blends showroom customer engagement with essential back-office administration.

You will guide customers through the product range, provide informed recommendations, prepare quotes and support order processing while keeping the showroom presentable and welcoming.