Food & Beverage Duty Manager

Accorhotel; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

World-wide staff discounts

ALL Heartists benefits

Ennismore network opportunities

Career development opportunities

Job summary

Hyde Melbourne Place in Melbourne's CBD is seeking a Food & Beverage Duty Manager for Cleo. You will oversee daily restaurant and bar operations, lead service periods and support the team to deliver consistent, high-quality experiences.

This role requires strong leadership, excellent communication and the ability to stay calm in a fast-paced environment. You’ll work a rotating roster, support events, and ensure OH&S and food safety standards are always met.

Qualifications

• Previous experience in a Food & Beverage Supervisor or Duty Manager role.
• Strong leadership skills with a hands-on approach to service.
• Passion for hospitality and delivering memorable guest experiences.
• Excellent communication and interpersonal skills.
• Ability to remain calm and organised in a fast-paced environment.
• Availability to work a rotating roster including evenings, weekends and public holidays.
• Victorian RSA & Food Safety Certificate.

Responsibilities

• Lead and manage day-to-day restaurant and bar operations during shifts.
• Ensure exceptional guest service and handle guest feedback professionally.
• Supervise, train and motivate front-of-house team members.
• Maintain service, presentation and brand standards at all times.
• Ensure compliance with OH&S, food safety and responsible service of alcohol requirements.
• Support stock control, cash handling and daily reporting.
• Work collaboratively with kitchen and hotel teams.
• Support with hotel conference and events as required.

Skills

Leadership

Guest service

Communication

Calm under pressure

Roster flexibility

RSA & Food Safety

Job description

Job Description

Company Description

Hyde Melbourne Place is not your typical hotel - it is a lifestyle destination where music, art, culture and hospitality collide. Designed for those who live boldly and seek experiences beyond the ordinary.

Located in the heart of Melbourne’s CBD, Hyde Melbourne Place combines lifestyle accommodation with unexpected moments of connection - from rooftop views and curated events to world-class dining. Whether you're a guest or a team member. Hyde is a place to feel inspired, celebrated, and part of something truly unique.

Cleo brings Eastern Mediterranean flavours and old-world cooking techniques to life, set within a new modern space to celebrate every season

Job Description

The Food & Beverage Duty Manager in Cleo will be responsible for overseeing daily restaurant and bar operations, leading service periods and supporting the team to deliver consistent, high-quality experiences.

Key Responsibilities

• Lead and manage day-to-day restaurant and bar operations during shifts
• Ensure exceptional guest service and handle guest feedback professionally
• Supervise, train and motivate front-of-house team members
• Maintain service, presentation and brand standards at all times
• Ensure compliance with OH&S, food safety and responsible service of alcohol requirements
• Support stock control, cash handling and daily reporting
• Work collaboratively with kitchen and hotel teams
• Support with hotel conference and events as required

Qualifications

About You

• Previous experience in a Food & Beverage Supervisor or Duty Manager role
• Strong leadership skills with a hands-on approach to service
• Passion for hospitality and delivering memorable guest experiences
• Excellent communication and interpersonal skills
• Ability to remain calm and organised in a fast-paced environment
• Availability to work a rotating roster including evenings, weekends and public holidays
• Victorian RSA & Food Safety Certificate

Additional Information

WHAT WE OFFER

• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world;
• Access to Accor's ALL Heartists program, offering exclusive discounts, offers, and experiences at Accor hotels and partner locations;
• Benefit from great offers from our numerous cooperation partners;
• Join a team that values development and career growth opportunities

At Hyde Melbourne Place, we celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, identities, and experiences.