Food & Beverage Attendant

De Bortoli Wines; Melbourne; On-site; AUD 33,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rates

Food & wine benefits

Supportive team environment

Wine knowledge training

Job summary

De Bortoli Wines Yarra Valley is seeking hands-on Food & Beverage Attendants who are passionate about wine, food and customer service. You’ll be the face of De Bortoli, connecting with guests and sharing your knowledge across our Restaurant, Cellar Door and seasonal Garden Bar, with weekend availability essential.

Join a friendly, supportive team and receive ongoing training in wine knowledge and guest service, with attractive benefits and a focus on hospitality excellence in a premium winery

Qualifications

• Friendly, reliable and outgoing with strong communication and guest service skills.
• Willingness to learn and develop wine knowledge.
• Previous restaurant or cellar door experience is beneficial but not required.

Responsibilities

• Deliver warm and authentic customer service
• Provide exceptional table and bar service
• Host wine tastings with warmth and hospitality
• Promote wines, food offerings and the De Bortoli family story
• Maintain a clean, welcoming Cellar Door and Restaurant
• Keep wine, food and other products stocked and merchandised

Skills

Customer service

Hospitality

Wine knowledge

Job description

About Us

The De Bortoli story is one of a hardworking and innovative family who considers good wine, good food and good friends to be among the true pleasures in life. The company is committed to pushing the boundaries of winemaking innovation to produce premium wines that are enjoyed by all - both domestically and internationally. When you join the De Bortoli family you’ll be working alongside an enthusiastic and dedicated team that brings their passion and pride to all that they do.

De Bortoli Wines Yarra Valley are looking for talented hands on Food & Beverage Attendants who are passionate about wine, food and customer service.

About the Role

You’ll play an important role in creating a welcoming and memorable experience for everyone who visits our Restaurant & Cellar Door. As a Food & Beverage Attendant, you’ll be the face of De Bortoli Wines, connecting with customers and sharing your knowledge and passion for food and wine. Our Food & Beverage attendants have the opportunity to work across our Restaurant, Cellar Door & seasonal Garden Bar. Weekend availability is essential.

• Competitive hourly rates.


• Generous benefits on food & wine.


• Supportive team environment.


• Ongoing training & development will be provided in wine knowledge and customer service.

Key Responsibilities

• Deliver warm & authentic customer service


• Exceptional Table & Bar service


• Host wine tastings with warmth and genuine hospitality


• Promote our wines, food offerings and family story


• Maintain a clean, welcoming and well-presented Cellar Door & Restaurant


• Keep wine, food and other products stocked and merchandised

About You

You’re a friendly, reliable and outgoing person who enjoys working with people and takes pride in delivering great customer service. You’ll bring a positive, hands‑on attitude, strong communication and customer service skills, excellent presentation, reliability and a willingness to learn. You’ll be comfortable working independently as well as part of a team, with a genuine interest in food, wine and creating great customer experiences. A passion for wine and food is highly regarded, as is relevant wine study or previous restaurant or cellar door experience, but these are not essential.

Position description

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